HP 320399-002 manual Fax transmissions do not work, Message reports excessive line current

Problems and Solutions

■If the notebook has reached a low-battery condition:

1.Connect the notebook to external power.

2.Restart the communications software application.

3.Replace or recharge the battery pack before again using the modem while the notebook is running on battery power.

■Update your modem software. For instructions, refer to the software update section of your model-specific documentation.

Fax transmissions do not work

■Close any other open communication software applications.

■Verify that you are using the correct printer driver.

■If the fax software is set to Class 2, try changing the setting to Class 1.

Message reports excessive line current

Verify that the modem is connected to an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line. A telephone line described as a data line, fax machine line, modem line, or standard telephone line is probably an analog line.

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