Chapter 8 Troubleshooting 99

Screen is hard to read

The display can be hard to read if the P/PC has been off for a long time. The display returns to normal after using it for about 1 minute.

If you are having a hard time viewing a Note Taker document, try changing the size of the view. To do this, tap the Zoom arrow on the command bar and select a zoom percentage.

If you are having a hard time viewing Calendar, Tasks, or Contacts data, try enlarging the display font. To do this within Calendar, Tasks, or Contacts, tap Tools, Options, and then select Use large font.

Resetting

Occasionally, you may need to reset the HP Jornada; for example, you may reset after you restore data from your desktop PC or when the operating system stops responding.

There are two methods of resetting:

·Soft reset—A soft reset (also called “warm boot”) is similar to restarting your desktop PC. It restarts the operating system and preserves any saved data, but loses any unsaved data.

·Full reset—A full reset (also called “cold boot”) restores the HP Jornada to its original state, erasing all information, including saved and unsaved data, you have entered.

To ensure the safety of your information in case a full reset is necessary, you should regularly back up your data to your desktop PC (using Windows CE Services) or to a CompactFlash Card (using the HP backup application). For more information on backing up data, see “Backing up and restoring data” on page 83.

Soft reset

Perform a soft reset after restoring data from a backup file or when the HP Jornada appears to be “frozen” or “locked up.”

When you perform a soft reset you lose unsaved data in all open documents or programs. To close all open documents and programs, use bTask as described in “Using bTask” on page 82.