Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems.

If you are transporting the product, do the following to prevent ink leaking from the print carriage or other damage from occurring to the product:

Make sure you turn off the product by pressing the (Power) button. The print carriage should be parked on the right side in the service station.

Make sure you leave the ink cartridges installed.

The product must be transported sitting flat; it should not be placed its side, back, front, or top.

Related topics

Check the estimated ink levels

Clean the ink cartridges

Check the estimated ink levels

You can check the estimated ink levels from the HP Solution Center, Toolbox (Windows), the HP Utility (Mac OS X), or the embedded Web server. For information about using these tools, see Device management tools. You can also print the Printer Status page to view this information (see Understand the Printer Status Report and Self-Test Report).

NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not have to replace the cartridges until the print quality is unacceptable.

NOTE: If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in another printer, the ink level indicator might be inaccurate or unavailable.

NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the product and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage.

Check the estimated ink levels

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