Chapter 7

Take steps to improve the scan quality

Use high-quality originals.

Place the media correctly. If the media is placed incorrectly on the scanner glass, it might skew, which causes unclear images. For more information, see Load an original on the scanner glass.

Adjust the software settings according to how you plan to use the scanned page.

Use or make a carrier sheet to protect your originals.

Clean the scanner glass. See Clean the scanner glass for more information.

Scan defects are apparent

Blank pages

Make sure that the original document is placed correctly. Place the original document face down on the flatbed scanner with the top-left corner of the document located in the lower-right corner of the scanner glass.

Too light or dark

Try adjusting the settings. Be sure to use the correct resolution and color settings.

The original image might be very light or dark or might be printed on colored paper.

Unwanted lines

Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass. Try cleaning the scanner glass. See Maintain the device for more information.

Black dots or streaks

Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass, the scanner glass might be dirty or scratched, or the lid backing might be dirty. Try cleaning the scanner glass and lid backing. See Maintain the device for more information. If cleaning does not correct the problem, the scanner glass or lid backing might need to be replaced.

The defects might be on the original and not a result of the scanning process.

Unclear text

Try adjusting the settings. Make sure that the resolution and color settings are correct.

Size is reduced

The HP software settings might be set to reduce the scanned image. See the product software Help for more information about changing the settings.

Solve fax problems

This section contains fax setup troubleshooting information for the device. If the device is not set up properly for faxing, you might experience problems when sending faxes, receiving faxes, or both.

If you are having faxing problems, you can print a fax test report to check the status of the device. The test will fail if the device is not set up properly for faxing. Perform this test after you have completed setting up the device for faxing. For more information, see Test fax setup.

100 Solve a problem

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HP 4500 - G510g manual Solve fax problems, Scan defects are apparent, Take steps to improve the scan quality, Blank pages

4500 - G510n, 4500 - G510g specifications

The HP 4500 - G510g is an integral part of HP's lineup of robust and versatile laptops designed for both personal and professional use. This model combines efficiency, portability, and performance, catering to a wide range of users from students to business professionals.

One of the notable features of the HP 4500 - G510g is its performance-driven specifications. Powered by Intel processors, the device is equipped to handle everyday computing tasks with ease. Users can opt for configurations featuring the Intel Core i3 or Core i5 processors, which provide sufficient processing power for multitasking, web browsing, and productivity applications. The laptop is complemented by ample RAM, typically ranging from 4GB to 8GB, ensuring smooth performance even when multiple applications are running simultaneously.

In terms of storage, the HP 4500 - G510g offers solid-state drives (SSDs) that deliver faster data read and write speeds compared to traditional hard drives. This results in quicker boot times and a more responsive user experience overall. With storage capacities varying from 128GB to 512GB, users can choose the option that best fits their storage needs, whether for documents, multimedia files, or software applications.

The laptop also boasts a vibrant display, usually featuring a 15.6-inch diagonal screen with HD resolution. This makes it an excellent choice for media consumption, whether for work presentations or leisure activities such as streaming videos or gaming. Paired with integrated graphics, the visuals are clear and engaging, enhancing the overall user experience.

Connectivity options on the HP 4500 - G510g are diverse, ensuring users can easily connect to various peripherals and networks. It typically includes multiple USB ports, HDMI output, an Ethernet port, and a card reader. The device often comes equipped with Bluetooth technology, enabling seamless connection to wireless accessories, and Wi-Fi capabilities for fast internet access.

Durability is another key characteristic of the HP 4500 - G510g. Designed with a sturdy chassis, it is built to withstand the rigors of daily use, making it an ideal choice for users who need a reliable machine for travel or commuting.

Overall, the HP 4500 - G510g stands out as a well-rounded laptop that balances performance, portability, and durability, making it a suitable choice for a variety of users in today's fast-paced digital world.