HP 500 manual Use the Recovery CD to

Models: 500

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Symptom

Call Center:

Repair Center:

Repair Center:

 

Suggestions

Likely Causes

Comments

Punctured display.

 

 

Declared to be caused by

 

 

 

customer abuse.

Vertical crack near

 

Usually caused by

Declared to be caused by

center of display.

 

closing display with

customer abuse.

 

 

pencil-sized object on

 

 

 

keyboard.

 

Scratched display

 

 

Declared to be caused by

glass.

 

 

customer abuse.

Local area of dark

 

Caused by excessive

Declared to be caused by

or light discoloration

 

pressure applied to an

customer abuse.

visible when display

 

area on the screen.

 

is on.

 

 

 

Hard disk

 

 

 

 

 

 

 

Hard disk doesn’t

Check the power source.

Hard drive/LED flex

If the drive case is damaged,

spin.

Remove and reinsert the

cable.

the drive may not operate

 

hard drive. Use a flashlight to

Hard drive.

properly.

 

check the connector.

Motherboard.

 

Hard disk makes

Back up the drive

Hard drive.

Check the computer and

clunking or

immediately.

 

drive for evidence of

scratching noise.

Was the computer or drive

 

customer abuse.

 

dropped?

 

 

Hard disk makes

Back up the drive

Depends on the

 

buzzing or whining

immediately.

source of the noise.

 

noise.

Check for alternate noise

 

 

 

sources, such as a PCMCIA

 

 

 

drive or fan.

 

 

 

If a keystroke causes the

 

 

 

sound to change, it may be

 

 

 

from the motherboard.

 

 

Files are corrupted.

Run the VirusScan program.

 

Use the suggestions shown

 

Check the disk surface by

 

at left.

 

running Scandisk

 

 

 

(Windows 98) or using the

 

 

 

Tools tab in the disk’s

 

 

 

Properties sheet

 

 

 

(Windows 2000).

 

 

 

Test the hard disk drive with

 

 

 

the e-DiagTools diagnostics.

 

 

 

Use the Recovery CD to

 

 

 

restore the factory software.

 

 

Drive capacity is

Check the disk surface by

Hard drive.

Use the suggestions shown

less than normal.

running Scandisk

 

at left.

 

(Windows 98) or using the

 

Recreate the Utility partition,

 

Tools tab in the disk’s

 

then partition and format the

 

Properties sheet

 

disk.

 

(Windows 2000).

 

 

 

Check partitions using FDISK

 

 

 

(Windows 98) or Control

 

 

 

Panel, Administrative Tools,

 

 

 

Computer Management

 

 

 

under Storage

 

 

 

(Windows 2000).

 

 

3-10 Troubleshooting and Diagnostics

HP Omnibook 500

Page 72
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HP 500 manual Use the Recovery CD to

500 specifications

The HP 500 series is a remarkable line of printers designed to meet the diverse needs of both home and professional users. Renowned for their exceptional print quality and advanced technology, these printers have established themselves as a reliable choice for anyone looking to produce high-quality documents and images.

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In conclusion, the HP 500 series is a well-rounded line of printers that combine cutting-edge technology with practicality. With features such as superior print quality, high-speed performance, versatile connectivity, and user-friendly design, they cater to a wide audience—from students and home users to professionals and businesses. As a testament to HP's innovation and commitment to quality, the HP 500 series remains a popular choice in the competitive printing market.