3

Troubleshooting and Diagnostics

This chapter includes troubleshooting and diagnostic information for testing the functionality of the Omnibook and identifying faulty components.

Troubleshooting information

…Checking for customer abuse (page 3-3).

…Troubleshooting the problem (page 3-2).

…Verifying the repair (page 3-4).

…Suggestions for troubleshooting (page 3-5).

Diagnostic tools

…Omnibook e-DiagTools diagnostic program (page 3-19).

…Power-on self-test (page 3-26).

…Sycard PCCtest 450 PC Card (page 3-29).

…Desktop Management Interface (page 3-30).

…BIOS Setup utility (page 3-31).

HP Omnibook 500

Troubleshooting and Diagnostics

3-1