HP 500 manual Interpreting the Results, E-DiagTools Error Codes

Interpreting the Results

The following table lists test groups, error codes, and suggestions for follow-up actions. Consider these suggestions in combination with other troubleshooting information.

Table 3-3. e-DiagTools Error Codes

Code Suggestions

Note: If the BIOS IC appears to be corrupted, you can try to repair it (see page 2-31).

System Tests

0001h –	Replace the motherboard.
0040h
0041h	Run BIOS Setup and check IRQ assignments
	for all devices.
0050h –	Replace the motherboard.
0063h
0070h	Replace the CMOS battery.
0071h –	Reset the system, then run BIOS Setup and
0076h	check settings. Replace the CMOS battery.
	Replace the motherboard.
0077h	Replace the motherboard.
0078h	Reset the system, then run BIOS Setup and
	check settings. Replace the CMOS battery.
	Replace the motherboard.
0079h	Replace the CMOS battery. Replace the
	motherboard.
0083h –	Reprogram the BIOS IC. Replace the
008Ah	motherboard.
00C0h –	Replace the motherboard.
00CCh

Memory Tests

The addresses below are absolute (32-bit) addresses, and are not in the segment:offset format.

0100h –	Replace the motherboard.
0101h
0102h	Reprogram the BIOS IC. Replace the
	motherboard.
0120h –	Replace the SDRAM module (each 01000000h
0131h	represents 16 MB). Replace the motherboard.
0132h –	Replace the SDRAM module (each 01000000h
0150h	represents 16 MB).
0160h	Remove all but one SDRAM module and
	repeat the test. Replace the motherboard.
0170h –	Replace the motherboard.
0172h
0180h	Replace the SDRAM module (each 01000000h
	represents 16 MB). Replace the motherboard.
0181h	Replace the motherboard.
0182h	Make sure you have the latest version of
	e-DiagTools, and repeat the test. Replace the
	SDRAM module (each 01000000h represents
	16 MB). Replace the motherboard.
0183h –	Check the installation of the SDRAM module.
0184h	Replace the SDRAM module. Replace the
	motherboard.
0190h –	Replace the SDRAM module (each 01000000h
01A0h	represents 16 MB). Replace the motherboard.

Code	Suggestions
01A1h –	Replace the motherboard.
01A5h
01B0h –	Replace the SDRAM module (each 01000000h
01B2h	represents 16 MB). Replace the motherboard.
01B3h	Replace the motherboard.
Hard Disk Tests
0201h	Replace the hard disk. Replace the
	motherboard.
0202h –	Check test parameters and repeat the test.
0204h	Replace the hard disk.
0205h	Replace the motherboard.
0207h	Use BIOS Setup to check the hard disk type.
	Check the hard disk installation. Replace the
	hard drive/LED flex cable. Replace the hard
	disk. Replace the motherboard.
0208h –	Transient DMA error. Repeat the test.
0209h
020Ah –	Repeat the test. Run SCANDISK or an
0211h	equivalent.
0220h	Replace the motherboard.
0240h	Replace the hard disk. Replace motherboard.
0252h –	Check test parameters and repeat the test.
0254h	Replace the hard disk.
025Ah –	Repeat the test. Run SCANDISK or an
0260h	equivalent. Replace the hard disk.
0265h	Check the hard disk installation. Replace the
	hard drive/LED flex cable. Replace the hard
	disk. Replace the motherboard.
0275h	Replace the hard disk.
0280h	Check the hard disk installation. Replace the
	hard drive/LED flex cable. Replace the hard
	disk. Replace the motherboard.
0281h	Replace the hard disk.
0290h	Repeat the test. Replace the hard disk.
0293h –	Replace the hard disk.
0296h
02AAh	Check the hard disk installation. Replace the
	hard drive/LED flex cable. Replace the hard
	disk. Replace the motherboard.
02CCh	Use BIOS Setup to check the hard disk type.
	Check test parameters and repeat the test.
	Replace the hard disk. Replace the
	motherboard.
02EEh	Run BIOS Setup and temporarily select a drive
	type that has more than 200 cylinders, then
	repeat the test.
02F1h	Use a Recovery CD to restore the original
	factory configuration.

3-22 Troubleshooting and Diagnostics HP Omnibook 500