HP 500 manual Smbus Tests

Models: 500

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Code

Suggestions

2150h

Replace the display assembly. Replace the

 

motherboard. If this error also occurs with

 

external monitor, replace the motherboard.

9016h

Reset the computer. Reprogram the BIOS IC.

 

Replace the motherboard.

9017h

See chapter 5 for cosmetic guidelines. If

 

warranted, replace the display assembly.

CD-ROM Tests

0A00h

Insert a CD in the drive module.

0A01h

Repeat the test. Replace the CD-ROM module.

0A02h

No repair. (Automatic close not supported.)

0A03h

Insert a different CD in the drive and repeat the

 

test. Check the installation of the CD-ROM

 

module. Replace the drive. Replace the

 

expansion base. Replace the motherboard.

0A04h

Insert a data CD in the drive module and

 

repeat the test.

0A05h

Insert a different CD in the drive and repeat the

 

test. Check the installation of the drive module.

 

Replace the CD-ROM module. Replace the

 

expansion base. Replace the motherboard.

0A06h

Insert a data CD in the drive and repeat the

 

test. Replace the CD-ROM module.

0A07h

Repeat the test. Replace the CD-ROM module.

0A08h

Insert an audio CD and repeat the test.

 

Replace the CD-ROM module.

0A09h

Repeat the test. Replace the CD-ROM module.

0A10h –

Insert an audio CD and repeat the test.

0A11h

Replace the CD-ROM module.

0A12h

Insert a different multisession CD and repeat

 

the test. Replace the CD-ROM module.

SMBUS Tests

0E00h –

Replace the motherboard.

0E20h

 

ATAPI Removable Tests (LS-120)

0F01h

Connect the LS-120 drive and repeat the test.

0F02h –

Insert a different disk in the LS-120 drive and

0F03h

repeat the test. Check the installation of the

 

drive. Replace the drive.

0F04h

Replace the LS-120 drive.

0F05h

Repeat the test. Replace the LS-120 drive.

0F06h

Insert a different disk in the LS-120 drive and

 

repeat the test. Check the installation of the

 

drive. Replace the drive.

0F07h

Replace the LS-120 drive.

0F08h

Insert a different disk in the LS-120 drive and

 

repeat the test. Check the installation of the

 

drive. Replace the drive.

0F09h

Replace the LS-120 drive.

TI CardBus Tests

1201h

Remove any attached CardBus/PCMCIA cards

 

and repeat the test.

1202h –

Replace the motherboard.

1203h

 

1205h –

Insert a different PC Card and repeat the test.

1206h

Replace the motherboard.

1207h

Reset the computer. Replace the motherboard.

USB Tests

Code

Suggestions

1301h

Reprogram the BIOS IC. Replace the

 

motherboard.

1302h –

Replace the motherboard.

1316h

 

9006h

Make sure a USB device is connected to the

 

port you are testing. Select the correct speed

 

for the device. Try another USB device.

 

Replace the motherboard (or expansion base,

 

if applicable).

DVD Tests

1900h –

Insert a different DVD in the drive and repeat

1904h

the test. Replace the drive.

1905h

Make sure the DVD Drive region and DVD

 

Media region match. If the region is not set for

 

the drive, use an unencrypted DVD.

LAN/Modem Tests

8000h

Note: this test checks only the internal

 

hardware up to the mini-PCI card, and does not

 

check the mini-PCI panel or external cabling.

 

Check the connections. Repeat the test with

 

the LAN cable/phone line unplugged. Replace

 

the cable/phone line. Replace the mini-PCI

 

card. Replace the mini-PCI panel. Replace the

 

motherboard.

Fan Tests

9001h

If the fan is already running, you will not hear a

 

change. Check the fan connection. Replace the

 

heatsink. Replace the motherboard.

9002h

Reset the computer. Replace the motherboard.

IR Tests (FIR enabled, undocked)

9002h

Reset the notebook. Replace the motherboard.

9007h –

Reset the notebook. Run BIOS Setup and

9008h

restore default settings. Replace the

 

motherboard.

9009h

Do not run this test in Windows. For the one-

 

unit test, replace the motherboard. For the two-

 

unit test, make sure the IR ports on the

 

reflector and test computers are lined up.

 

Replace the motherboard.

900Ah

Repeat the test. For the two-unit test, make

 

sure the IR ports on the reflector and test

 

computers are lined up. Replace the

 

motherboard.

900Ch

Repeat the test. Make sure the IR ports on the

 

reflector and test computers are lined up.

 

Restart the reflector unit. Replace the

 

motherboard.

Dock Tests

9071h –

Update the BIOS in the computer and

9073h

expansion base. Replace the expansion base.

9075h –

Replace the expansion base.

907Ch

 

907Eh

Update BIOS in computer and expansion base.

 

Replace the expansion base.

907Fh

Repeat the test.

9080h

Make sure the computer is docked properly,

 

then repeat the test.

9082h

Repeat the test with a known good computer.

 

Replace the expansion base.

9085h

Reset the computer and expansion base, then

 

repeat the test.

3-24 Troubleshooting and Diagnostics

HP Omnibook 500

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HP 500 manual Smbus Tests

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