Symptom

Call Center:

Repair Center:

Repair Center:

 

Suggestions

Likely Causes

Comments

Computer pauses

May be normal Windows

Motherboard.

If the computer slows after a

or runs sluggishly.

behavior (background

 

period of continuous activity,

 

processing can affect

 

see the previous symptom.

 

response time).

 

 

 

Certain background

 

 

 

operations (such as

 

 

 

VirusScan) can affect

 

 

 

performance.

 

 

 

Press CTRL+ALT+DEL to

 

 

 

see if an application is not

 

 

 

responding.

 

 

 

Restart the computer.

 

 

 

If the hard disk has spun

 

 

 

down to conserve power, it

 

 

 

can take several seconds to

 

 

 

spin up (you can hear this).

 

 

 

You can use the BIOS Setup

 

 

 

utility to change the hard disk

 

 

 

time-out to match the

 

 

 

Standby time-out.

 

 

 

Some file browsers respond

 

 

 

slowly while processing

 

 

 

graphics or waiting for broken

 

 

 

network connections to time

 

 

 

out.

 

 

 

Check for overheating—see

 

 

 

the previous symptom.

 

 

 

If the computer’s hard disk

 

 

 

drive frequently runs (as

 

 

 

indicated by the hard disk

 

 

 

activity light) while the

 

 

 

computer is paused or

 

 

 

running slowly, consider

 

 

 

installing additional SDRAM.

 

 

 

Check the amount of

 

 

 

available free disk space.

 

 

 

Delete temporary and

 

 

 

unneeded files.

 

 

 

Run BIOS Setup and set the

 

 

 

Power Management Mode to

 

 

 

Max. Performance.

 

 

 

Run BIOS Setup and turn off

 

 

 

Intel SpeedStep Mode.

 

 

Computer is still on

Press CTRL+ALT+DEL and

 

 

but stops

end any application that is

 

 

responding.

not responding.

 

 

 

Slide and hold the power

 

 

 

button four seconds to turn

 

 

 

off and reset the computer.

 

 

 

Press the system-off switch

 

 

 

to reset the computer.

 

 

3-16 Troubleshooting and Diagnostics

HP Omnibook 500

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HP 500 manual Troubleshooting and Diagnostics HP Omnibook

500 specifications

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