Symptom

Call Center:

Repair Center:

Repair Center:

 

Suggestions

Likely Causes

Comments

Does not suspend

The computer won’t suspend

 

 

to Standby mode as

if it has an active connection

 

 

expected.

to another computer.

 

 

 

If the computer is busy, it

 

 

 

normally waits to finish the

 

 

 

current operation before

 

 

 

suspending.

 

 

Does not

For Windows 2000, make

 

 

automatically enter

sure hibernate support is

 

 

Hibernate mode as

enabled in Power in Control

 

 

expected.

Panel. Also, make sure the

 

 

 

Hibernate timeouts (Power

 

 

 

Schemes tab) for AC and

 

 

 

battery power are not set to

 

 

 

Never.

 

 

 

For Windows 98, check the

 

 

 

Hibernate timeout in BIOS

 

 

 

Setup. If the computer has

 

 

 

more than 512 MB of

 

 

 

SDRAM, the Utility partition

 

 

 

on the hard disk must be

 

 

 

expanded.

 

 

Standby option

Do not allow Windows 98 to

 

 

missing from Shut

disable APM. If it prompts

 

 

Down window.

you to do so, answer No.

 

 

 

In System in Control Panel,

 

 

 

expand System Devices

 

 

 

(System Manager tab), and

 

 

 

remove Advanced Power

 

 

 

Management. Restart the

 

 

 

computer, then use Add New

 

 

 

Hardware in Control Panel to

 

 

 

install support for APM.

 

 

 

Restart the computer.

 

 

Plug-in Modules

 

 

 

 

 

 

 

General problems.

Make sure module is

Plug-in module or

Plug-in modules cannot be

 

installed properly.

contacts.

repaired, and must be

 

Reset computer and the

Motherboard.

exchanged.

 

expansion base.

Expansion base.

 

HP Omnibook 500

Troubleshooting and Diagnostics 3-17

Page 79
Image 79
HP 500 manual Plug-in Modules

500 specifications

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