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HP 6000Z, 6000T manual Integrated Help Tool, Online Service and Support

Models: 6000Z

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Integrated Help Tool

Finding Help & Support

Integrated Help Tool

If you don’t find what you need in this chapter, press the Help G button on your keyboard. This accesses an integrated help and assistance tool from Microsoft and Compaq, the Help and Support Center, which provides:

■Answers to questions about your hardware or software

■Help installing new peripherals or software applications

■Resolutions to hardware or software problems

■Access to the latest drivers, updates, and downloads

Online Service and Support

Go to http://www.compaq.com/consumersupport/ for rapid access to accurate service and support solutions. Whether you are a novice or a technical expert, knowledge, information, and assistance are available when and where you need them.

■Need access to drivers and product documentation? Find original product drivers, the latest updates and software fixes, warranty information, and product documentation.

■Join the Compaq Customer Communities, where novices and technical experts collaborate to share knowledge, information, and assistance. Participate in existing product discussions, review commonly asked questions, and answer or post new questions to a community of users (not available in all countries/regions).

7–2	Getting Started

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HP 6000Z, 6000T manual Integrated Help Tool, Online Service and Support

Contents

Getting Started Compaq Presario 6000 and 8000 Series ComputerConnection locations and system components may vary 2002, 2003 Compaq Information Technologies Group, L.P Contents 1 Getting Information and Updates2 Setting Up the Computer 3 Using the Computer4 Using the Internet 5 Maintaining the Computer6 Using Application Recovery and System Recovery 7 Finding Help & Support8 Upgrading the Computer IndexGetting Started Getting Information and Updates Quick Setup guide Warranty and Support GuideWarranty and Support Guide Setting Up the Computer Turning On the Computer for the First TimeRegistering with Compaq Setting Up the ComputerMaking Recovery CDs Working in ComfortSetting Up the Computer Getting StartedUsing the Computer Using the Diskette Floppy Drive Inserting and Removing a DisketteUsing the Hard Drive To Check Hard Disk Space 2. Click My ComputerUsing the Computer Getting StartedUsing the CD or DVD Drive Comparison of Drives and Actions Using the ComputerAllows you to CD-ROMUsing the Combo Drive Support for Disc TypesInserting and Removing a CD or DVD Disc To Insert a DiscTo Adjust the Volume 4. Click Adjust the System VolumeListening to Music To Remove a DiscPlaying a Movie To Play a Movieb. Click All Programs, WinDVD, then WinDVD Player Creating a CD Uses of the CD-RW DriveYou can create CD-R and CD-RW Disc Comparison Using the DVD Writer Drive Maintaining the CD or DVD DriveUsing the Mouse Mouse ComponentsUsing the Scroll Mouse To Modify Mouse Buttons2. Click Control Panel 3. Click Printers and Other Hardware Using the Optical Mouse Using the Compaq Keyboards Using the Wireless Optical MouseCompaq Internet Keyboard Components Using the Internet Buttons Compaq Internet Keyboard Components ContinuedInternet Buttons Internet Buttons Continued 4. Click Change the Screen Resolution Modifying Monitor Display PropertiesCustomizing the Internet Buttons To Reprogram the Internet ButtonsTurning Off the Computer To Turn Off the Computer3. Click Turn Off Computer 4. Click Turn Off Using the Print Menu PrintingSaving Energy To Use the Print MenuStandby Mode To Manually Enter Standby Mode2. Click Turn Off Computer Hibernation Mode To Manually Enter Hibernation Mode2. Click Turn Off Computer 2. Click Turn Off ComputerTo Modify the Power Management Settings 2. Click Control Panel 3. Click Performance and Maintenance4. Click Power Options Automatic Standby or Hibernation ModeTo set the timer for auto-hibernation Using the Computer 3-30Getting Started Using the Internet The BasicsWhat Is the Internet? What Is a Hyperlink?Using the Internet To Set Up Microsoft Outlook Express E-mail E-mailWeb Browsers 4. Click Remember Password To Send an E-mail2. Click the New Mail Message icon Using the Internet 4. Type the subject of your message in the Subject box5. Type your message in the message window 6. Click Send Getting StartedTo Read Your E-mail Messages Content Advisor To Restrict Internet Content3. Click the Content tab 4. In the Content Advisor area, click Enable Routine Maintenance Guidelines Maintaining the ComputerPreventive Maintenance Cleaning Up the Hard Drive To Clean Up the Hard Drive3. Click My Computer Emptying the Recycle Bin Scanning the Hard DriveTo Empty the Recycle Bin To Scan the Hard DriveDefragmenting the Drive To Defragment the Hard Drive3. Click My Computer Virus Protection 5. Click PropertiesUsing Application Recovery and System Recovery System Restore To Use System Restore3. Click All Programs 4. Click Accessories 5. Click System Tools 6. Click System RestoreApplication Recovery To Start Application Recovery5. Click Compaq Application Recovery. The recovery box appears 3. Choose All ProgramsSystem Recovery To Start System Recovery If the Computer Is Responding 6. Choose All ProgramsTo Start System Recovery If the Computer Is Not Responding 8. Click Compaq PC System RecoveryUsing Compaq Recovery CD Creator To Run Compaq Recovery CD Creator 5. Click Compaq Recovery CD Creator. The creator box appears3. Choose All Programs System Recovery Using Recovery CDs To Start System Recovery 6. Press the right arrow key to select Boot 11. With Yes selected, press Enter 17. Change the first boot device using one of these methods Using Application Recovery and System Recovery 6-14Getting Started Finding Help & Support Online Service and Support Integrated Help ToolPreparing to Ship the Computer Solving Minor Problems Audio SymptomProblem SolutionCD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R Drive SymptomProblem SolutionCD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R Drive Continued SymptomProblem SolutionSymptom ProblemSolution CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R Drive ContinuedDiskette Floppy Drive SymptomProblem SolutionDiskette Floppy Drive Continued SymptomProblem SolutionSymptom ProblemSolution Diskette Floppy Drive ContinuedSymptom ProblemSolution Diskette Floppy Drive ContinuedDisplay Monitor SymptomProblem SolutionDisplay Monitor Continued SymptomProblem SolutionHard Drive SymptomProblem SolutionHardware Installation SymptomProblem SolutionHardware Installation Continued SymptomProblem SolutionInternet Access SymptomProblem SolutionInternet Access Continued SymptomProblem SolutionInternet Access Continued SymptomProblem SolutionKeyboard and Scroll Mouse SymptomProblem SolutionKeyboard and Scroll Mouse Continued SymptomProblem SolutionSymptom ProblemSolution Keyboard and Scroll Mouse ContinuedSymptom ProblemSolution Keyboard and Scroll Mouse ContinuedOptical Mouse SymptomProblem SolutionWireless Mouse SymptomProblem SolutionMemory SymptomProblem SolutionPower SymptomProblem SolutionPower Continued SymptomProblem SolutionPower Continued SymptomProblem SolutionMiscellaneous SymptomProblem SolutionMiscellaneous Continued SymptomProblem SolutionUpgrading the Computer Getting StartedPreparing the Computer 5. Disconnect all external devices connected to the computer Removing the Computer Access Panel on the 8000 model Removing the Front Bezel from the 6000 modelRemoving the Front Bezel from the 8000 model Upgrading the ComputerGetting Started Removing or Upgrading a Drive Locating Drive Positions Removing a DriveDrive Positions on the 6000/8000 6000 shown 3. Disconnect the power cable 1 and Disconnecting the Optical Drive CablesSome units may have a sound cable. If so, disconnect the sound cable Upgrading the ComputerDisconnecting the Diskette Floppy Drive Cables Disconnecting the Hard Drive CablesUpgrading the Computer Getting StartedRemoving a Drive from the 6000 model To release a drive from the chassis Removing a Floppy Drive from the Drive Adapter on the 8000 model Replacing or Adding a Drive To Replace or Add a DriveReconnecting the Diskette Drive Cables Sliding the Drive into the Drive Bay on the 6000/8000 6000 shownReconnecting the Hard Drive Cables Reconnecting the Optical Drive CablesUpgrading the Computer Getting StartedReassembling the Diskette Adapter Upgrading or Replacing Memory Replacing the Diskette Drive Adapter on the 8000 modelRemoving a Memory Module Replacing or Adding a Memory Module Removing a Memory Module1. Open both latches of the memory module socket Opening the Latches on the Memory Module SocketUpgrading the Computer 8-20Installing a Memory Module Removing or Installing an Expansion Card To Remove an Expansion Card Removing the Screw and Expansion Bracket Cover on theIf you have the 8000 model, continue to step To Install an Expansion Card If you have a 6000 model, continue to step Reassembling the Computer Replacing the Front Bezel on the 6000 modelReplacing the Front Bezel on the 8000 model Upgrading the Computer8-28 Getting StartedReplacing the Side Access Panel on the 6000 model Replacing the Side Access Panel on the 8000 modelUpgrading the Computer Getting Started4. Reconnect the modem/phone cable, if present Index registering with 2-2 Compaq Recovery CD Creator Page hardware installation instructions 8-1 troubleshooting Page Page Page Page Wireless Easy Access Keyboard 3-17 wireless keyboard troubleshooting 7-22 wireless mouse troubleshooting 7-26 usingWeb sites Windows logo keysIndex Index-10Getting Started