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HP 6000T, 6000Z manual Preparing to Ship the Computer

Models: 6000Z

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Preparing to

Finding Help & Support

■Open an online service event with a Compaq Support Specialist. Do you have a product warranty issue or need to contact a technical expert? Contact Compaq online for the fastest time to a solution (not available in all countries/regions). To ensure proper handling of your service event, please include your:

❏Product model number

❏Product serial number (found on a label attached to the chassis)

❏Date of purchase

❏Detailed description of your issue or question

Preparing to

Ship the Computer

If you have to ship the computer to Compaq for service, follow these guidelines when preparing it for shipment:

■Back up the hard drive.

■Make sure the backup media are not exposed to electrical or magnetic impulses.

■Remove any diskette, CD, or DVD from the drive, and store it separately.

■Insert a blank diskette (floppy) into the disk drive.

■Turn off the computer and external devices. The hard drive automatically locks when the computer is turned off.

Getting Started

7–3

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HP 6000T, 6000Z manual Preparing to Ship the Computer

Contents

Compaq Presario 6000 and 8000 Series Computer Getting StartedConnection locations and system components may vary 2002, 2003 Compaq Information Technologies Group, L.P 1 Getting Information and Updates Contents2 Setting Up the Computer 3 Using the Computer5 Maintaining the Computer 4 Using the Internet7 Finding Help & Support 6 Using Application Recovery and System Recovery8 Upgrading the Computer IndexGetting Started Quick Setup guide Warranty and Support Guide Getting Information and UpdatesWarranty and Support Guide Turning On the Computer for the First Time Setting Up the ComputerSetting Up the Computer Registering with CompaqWorking in Comfort Making Recovery CDsGetting Started Setting Up the ComputerUsing the Computer Inserting and Removing a Diskette Using the Diskette Floppy DriveUsing the Hard Drive 2. Click My Computer To Check Hard Disk SpaceUsing the Computer Getting StartedUsing the CD or DVD Drive Using the Computer Comparison of Drives and ActionsAllows you to CD-ROMSupport for Disc Types Using the Combo DriveTo Insert a Disc Inserting and Removing a CD or DVD Disc4. Click Adjust the System Volume To Adjust the VolumeListening to Music To Remove a DiscTo Play a Movie Playing a Movieb. Click All Programs, WinDVD, then WinDVD Player Uses of the CD-RW Drive Creating a CDYou can create CD-R and CD-RW Disc Comparison Maintaining the CD or DVD Drive Using the DVD Writer DriveMouse Components Using the MouseTo Modify Mouse Buttons Using the Scroll Mouse2. Click Control Panel 3. Click Printers and Other Hardware Using the Optical Mouse Using the Wireless Optical Mouse Using the Compaq KeyboardsCompaq Internet Keyboard Components Compaq Internet Keyboard Components Continued Using the Internet ButtonsInternet Buttons Internet Buttons Continued Modifying Monitor Display Properties 4. Click Change the Screen ResolutionCustomizing the Internet Buttons To Reprogram the Internet ButtonsTo Turn Off the Computer Turning Off the Computer3. Click Turn Off Computer 4. Click Turn Off Printing Using the Print MenuTo Use the Print Menu Saving EnergyTo Manually Enter Standby Mode Standby Mode2. Click Turn Off Computer To Manually Enter Hibernation Mode Hibernation Mode2. Click Turn Off Computer 2. Click Turn Off Computer2. Click Control Panel 3. Click Performance and Maintenance To Modify the Power Management Settings4. Click Power Options Automatic Standby or Hibernation ModeTo set the timer for auto-hibernation 3-30 Using the ComputerGetting Started The Basics Using the InternetWhat Is a Hyperlink? What Is the Internet?Using the Internet E-mail To Set Up Microsoft Outlook Express E-mailWeb Browsers To Send an E-mail 4. Click Remember Password2. Click the New Mail Message icon 4. Type the subject of your message in the Subject box Using the Internet5. Type your message in the message window 6. Click Send Getting StartedTo Read Your E-mail Messages To Restrict Internet Content Content Advisor3. Click the Content tab 4. In the Content Advisor area, click Enable Maintaining the Computer Routine Maintenance GuidelinesPreventive Maintenance To Clean Up the Hard Drive Cleaning Up the Hard Drive3. Click My Computer Scanning the Hard Drive Emptying the Recycle BinTo Empty the Recycle Bin To Scan the Hard DriveTo Defragment the Hard Drive Defragmenting the Drive3. Click My Computer 5. Click Properties Virus ProtectionUsing Application Recovery and System Recovery To Use System Restore System Restore3. Click All Programs 4. Click Accessories 5. Click System Tools 6. Click System RestoreTo Start Application Recovery Application Recovery5. Click Compaq Application Recovery. The recovery box appears 3. Choose All ProgramsSystem Recovery 6. Choose All Programs To Start System Recovery If the Computer Is Responding8. Click Compaq PC System Recovery To Start System Recovery If the Computer Is Not RespondingUsing Compaq Recovery CD Creator 5. Click Compaq Recovery CD Creator. The creator box appears To Run Compaq Recovery CD Creator3. Choose All Programs System Recovery Using Recovery CDs To Start System Recovery 6. Press the right arrow key to select Boot 11. With Yes selected, press Enter 17. Change the first boot device using one of these methods 6-14 Using Application Recovery and System RecoveryGetting Started Finding Help & Support Integrated Help Tool Online Service and SupportPreparing to Ship the Computer Solving Minor Problems Symptom AudioProblem SolutionSymptom CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R DriveProblem SolutionSymptom CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R Drive ContinuedProblem SolutionProblem SymptomSolution CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R Drive ContinuedSymptom Diskette Floppy DriveProblem SolutionSymptom Diskette Floppy Drive ContinuedProblem SolutionProblem SymptomSolution Diskette Floppy Drive ContinuedProblem SymptomSolution Diskette Floppy Drive ContinuedSymptom Display MonitorProblem SolutionSymptom Display Monitor ContinuedProblem SolutionSymptom Hard DriveProblem SolutionSymptom Hardware InstallationProblem SolutionSymptom Hardware Installation ContinuedProblem SolutionSymptom Internet AccessProblem SolutionSymptom Internet Access ContinuedProblem SolutionSymptom Internet Access ContinuedProblem SolutionSymptom Keyboard and Scroll MouseProblem SolutionSymptom Keyboard and Scroll Mouse ContinuedProblem SolutionProblem SymptomSolution Keyboard and Scroll Mouse ContinuedProblem SymptomSolution Keyboard and Scroll Mouse ContinuedSymptom Optical MouseProblem SolutionSymptom Wireless MouseProblem SolutionSymptom MemoryProblem SolutionSymptom PowerProblem SolutionSymptom Power ContinuedProblem SolutionSymptom Power ContinuedProblem SolutionSymptom MiscellaneousProblem SolutionSymptom Miscellaneous ContinuedProblem SolutionGetting Started Upgrading the ComputerPreparing the Computer 5. Disconnect all external devices connected to the computer Removing the Front Bezel from the 6000 model Removing the Computer Access Panel on the 8000 modelUpgrading the Computer Removing the Front Bezel from the 8000 modelGetting Started Removing or Upgrading a Drive Removing a Drive Locating Drive PositionsDrive Positions on the 6000/8000 6000 shown Disconnecting the Optical Drive Cables 3. Disconnect the power cable 1 andSome units may have a sound cable. If so, disconnect the sound cable Upgrading the ComputerDisconnecting the Hard Drive Cables Disconnecting the Diskette Floppy Drive CablesUpgrading the Computer Getting StartedRemoving a Drive from the 6000 model To release a drive from the chassis Removing a Floppy Drive from the Drive Adapter on the 8000 model To Replace or Add a Drive Replacing or Adding a DriveSliding the Drive into the Drive Bay on the 6000/8000 6000 shown Reconnecting the Diskette Drive CablesReconnecting the Optical Drive Cables Reconnecting the Hard Drive CablesUpgrading the Computer Getting StartedReassembling the Diskette Adapter Replacing the Diskette Drive Adapter on the 8000 model Upgrading or Replacing MemoryRemoving a Memory Module Removing a Memory Module Replacing or Adding a Memory ModuleOpening the Latches on the Memory Module Socket 1. Open both latches of the memory module socketUpgrading the Computer 8-20Installing a Memory Module Removing or Installing an Expansion Card Removing the Screw and Expansion Bracket Cover on the To Remove an Expansion CardIf you have the 8000 model, continue to step To Install an Expansion Card If you have a 6000 model, continue to step Replacing the Front Bezel on the 6000 model Reassembling the ComputerUpgrading the Computer Replacing the Front Bezel on the 8000 model8-28 Getting StartedReplacing the Side Access Panel on the 8000 model Replacing the Side Access Panel on the 6000 modelUpgrading the Computer Getting Started4. Reconnect the modem/phone cable, if present Index registering with 2-2 Compaq Recovery CD Creator Page hardware installation instructions 8-1 troubleshooting Page Page Page Page troubleshooting 7-22 wireless mouse troubleshooting 7-26 using Wireless Easy Access Keyboard 3-17 wireless keyboardWeb sites Windows logo keysIndex-10 IndexGetting Started