Solving Diskette Problems

Common causes and solutions for diskette problems are listed in the following table.

NOTE: Some computers do not support internal diskette drives. Only USB diskette drives are supported.

NOTE: You may need to reconfigure the computer when you add or remove hardware, such as an additional diskette drive. See Solving Hardware Installation Problems on page 70 for instructions.

Diskette drive light stays on.

 

Cause

Solution

 

 

 

 

 

 

Diskette is damaged.

In Microsoft Windows 7, right-click Start, click Explore, and

 

 

 

right-click on a drive. Select Properties then select the Tools

 

 

 

tab. Under Errorchecking click Check Now.

 

 

 

 

 

 

Diskette is incorrectly inserted.

Remove diskette and reinsert.

 

 

 

 

 

 

Drive cable is not properly connected.

Reconnect drive cable.

 

 

 

 

 

 

 

Diskette drive cannot write to a diskette.

 

 

 

 

 

 

 

 

Cause

Solution

 

 

 

 

 

 

Diskette is not formatted.

Format the diskette.

 

 

 

1.

From Windows Explorer select the disk (A) drive.

 

 

 

2.

Right-click the drive letter and select Format.

 

 

 

3.

Select the desired options, and click Start to begin

 

 

 

 

formatting the diskette.

 

 

Diskette is write-protected.

Use another diskette or remove the write protection.

 

 

 

 

 

 

Writing to the wrong drive.

Check the drive letter in the path statement.

 

 

Not enough space is left on the diskette.

1.

Use another diskette.

 

 

 

 

 

 

 

 

 

 

 

2.

Delete unneeded files from diskette.

 

 

 

 

 

 

Diskette is damaged.

Replace the damaged disk.

 

 

 

 

 

 

 

Cannot format diskette.

 

 

 

 

 

 

 

 

Cause

Solution

 

Disk may be write-protected.

Open the locking device on the diskette.

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