Mouse does not respond to movement or is too slow.

Cause

Solution

 

 

Mouse connector is not properly plugged into the back of the

Shut down the computer using the keyboard.

computer.

1. Press the Ctrl and Esc keys at the same time (or press the

 

Windows logo key) to display the Start menu.

 

2. Use the arrow keys to select Shut Down and then press

 

the Enter key.

 

3. After the shutdown is complete, plug the mouse

 

connector into the back of the computer (or the

 

keyboard) and restart.

 

 

Program in use has stopped responding to commands.

Shut down the computer using the keyboard then restart the

 

computer.

 

 

Mouse is not detected.

Unplug and reconnect the mouse cable to your computer.

 

 

 

Mouse may need cleaning.

Remove the roller ball cover on the mouse and clean the

 

internal components.

 

 

Surface under the mouse is too smooth for the roller ball to

Use a mouse pad or other rough surface under the mouse.

 

work effectively.

 

 

 

Mouse may need repair.

See the Worldwide Limited Warranty for terms and

 

conditions.

 

 

Computer is in standby mode.

Press the power button to resume from standby mode.

 

 

CAUTION: When attempting to resume from standby

 

mode, do not hold down the power button for more than four

 

seconds. Otherwise, the computer will shut down and you will

 

lose any unsaved data.

 

 

Mouse will only move vertically, horizontally, or movement is jerky.

Cause

Solution

Mouse roller ball or the rotating encoder shafts that make

contact with the ball are dirty.

Remove roller ball cover from the bottom of the mouse and clean the internal components with a mouse cleaning kit available from most computer stores.

Optical mouse does not track cursor well.

Cause

Solution

 

 

 

Surface under mouse is not conducive to optics.

1.

Gently wipe the light sensor lens on the bottom of the

 

 

mouse with a lint-free cloth (not paper).

 

2.

Place a mouse pad, white sheet of paper, or other less

 

 

reflective surface under the mouse.

 

 

 

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HP 600B manual Optical mouse does not track cursor well Cause Solution
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600B specifications

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