Troubleshooting

This chapter contains information about the following items:

ltroubleshooting

lerror messages

lHP support

lcamera warranty

Problems and solutions

Problem

Possible cause

Solution

 

 

 

The camera

The batteries are not

Check the following conditions:

does not turn

functioning correctly.

• The type of batteries that you have

on.

 

installed in the camera may not be

 

 

the appropriate type for a digital

 

 

camera. Use only four photo-quality

 

 

AA lithium, alkaline, or NiMH

 

 

batteries.

 

 

• Make sure the batteries are inserted

 

 

correctly. The positive and negative

 

 

poles may be reversed.

 

 

• The charge in the batteries may be

 

 

low or completely drained. Try

 

 

installing new or recharged

 

 

batteries.

 

 

 

 

The ac adapter is

Check the following conditions:

 

not functioning

• The ac power adapter is plugged

 

correctly.

into an electrical outlet.

 

 

• There is power at the outlet.

 

 

• The ac power adapter is not

 

 

damaged.

 

 

 

Troubleshooting

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