Problem

Possible cause

Solution

 

 

 

The computer

The camera is not

Open the Setup menu and check the

does not

configured correctly

PC Connect Mode setting:

recognize the

for the type of

• If you are using a Windows

camera and

computer you have.

computer, make sure PC Connect

the automatic

 

Mode is set to Digital Camera.

image unload

 

• If you are using a Macintosh

does not

 

computer, make sure PC Connect

start.

 

Mode is set to Disk Drive.

 

 

 

 

Your Macintosh

Go to the Support section of

 

computer has an

www.apple.com and download the USB

 

older version of OS

Mass Storage Support (version 1.3.5)

 

8.6, which does not

update.

 

support USB mass

 

 

storage.

 

The Arcsoft/ Virtual memory not

Photo set to at least 96

Impressions MB. application

does not run when double- clicked on your Macintosh computer

Activate Virtual memory in the Memory Control Panel and set to at least 96 MB.

Error messages

If an error message appears on the image display, try one of the following solutions.

Error

Possible cause

Solution

 

 

message

 

 

 

 

 

 

 

 

 

 

 

 

BAD CF CARD!

The CF memory card is

Reformat the CF memory

 

damaged.

card or replace the card.

 

 

 

 

 

 

 

BATTERIES ARE

Power in the batteries is

Press the

 

 

 

button to turn

 

 

 

 

TOO LOW FOR

insufficient for you to

the image display off and use

LIVE VIEW

preview your pictures.

the viewfinder to frame your

However, you can take

pictures.

pictures or review your

 

images.

 

 

 

56

HP photosmart 612 User Guide