Problem

Possible cause Solution

The memory card that you have in the camera is damaged or is not formatted.

Format the memory card or replace it with a new, formatted card.

A yellow light appears next to the viewfinder when I press the shutter button

The camera cannot find a focus because you are too close to the subject.

The camera’s automatic focus range is 20 cm (~8 inches) to infinity and focuses on the object in the center of the frame. Make sure you are not too close to the subject and that you have placed the subject in the middle of the frame.

halfway down.

The camera cannot

Try a different angle or change the

find a focus because

lighting on your subject. You can also

the subject does not

use focus lock to set the focus on a

provide enough

different subject. For more information,

contrast for the

see “Using focus lock” on page 9.

automatic focus

 

system.

 

 

The exposure will be

Try the following solutions:

 

longer than 1/30

• Use the flash.

 

second because the

• Wait for lighting conditions to

 

light is dim and the

improve or turn on the lights in the

 

flash has been

room.

 

turned off.

• Use a tripod to steady the camera

 

 

for the longer exposure.

 

 

 

My image is

Your subject was

The camera’s automatic focus range is

blurry.

too close to the

20 cm (~8 inches) from the front of the

 

camera lens.

lens to infinity. For a clear, sharp image,

 

 

make sure your subject is within this

 

 

range.

 

 

 

 

The subject wasn’t

If you do not want your subject in the

 

centered in the

middle of the image, or if the subject

 

frame, or the subject

lacks contrast, use focus lock to set the

 

did not provide

camera’s automatic focus using a

 

enough contrast for

different subject. For more information,

 

the camera to focus

see “Using focus lock” on page 9.

 

properly.

 

 

 

 

 

The subject moved

If you are photographing a moving

 

while you took the

object, try using focus lock.

 

picture.

 

 

 

 

 

You moved the

Hold the camera steady as you press

 

camera while you

the SHUTTER button, or use a tripod.

 

took the picture.

 

 

 

 

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HP photosmart 612 User Guide