Contacting HP Customer Support

In addition to the Web, you can contact HP by telephone or mail for support and service for your camera. Prices, availability, and hours of support are subject to change without notice.

How HP can help

HP's support hotline can help resolve problems with setup, installation, configuration, and operation.

For questions about operating systems or network configurations, contact your point of purchase or internal support department. For help with non-HP hardware or software, please contact the manufacturer.

Before you call

Please have the following information ready before you call:

lserial number (found on the bottom of your camera)

lproduct name

ldate of purchase

Obtaining support within the United States

Free telephone support for one year

Within one year of your purchase, telephone support is provided to you free of charge. If this is a long distance call for you, long distance charges will apply.

Call (1) (208) 323-5521.

Our support staff is available from 6 A.M. to 6 P.M. Mountain Time, Monday through Friday, or 9 A.M. to 4 P.M. Saturday.

After the first year

Call (1) (208) 323-5521.

Charges are $2.50 per minute with a $25.00 maximum, charged to your phone bill. Charges begin only when you connect with a support technician.

If you think your HP product may need service, call the Customer Support Center, which can help determine if service is required and direct you to a service site. Otherwise, contact the store where you purchased the product. Or visit www.hp.com/cpso-support/guide/psd/repairhelp.html for the nearest sales and service office.

Troubleshooting

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HP 612 manual Contacting HP Customer Support, Obtaining support within the United States

612 specifications

The HP 612 is a versatile all-in-one printer designed to meet the demands of both home and office environments. This printer offers a compelling combination of features, technologies, and characteristics that enhance productivity and streamline various printing tasks.

One of the standout features of the HP 612 is its printing speed. Capable of producing up to 20 pages per minute for black-and-white documents and around 18 pages per minute for color prints, this printer ensures efficient workflow. The first page out time is impressive, allowing users to quickly access their documents when time is of the essence.

The HP 612 utilizes advanced inkjet technology, which contributes to its high-quality printing results. With a maximum resolution of up to 4800 x 1200 dpi, users can expect vibrant colors and sharp text in every printout. This makes it suitable for a range of applications, from professional documents to high-resolution photos.

In addition to printing, the HP 612 features a comprehensive set of functionalities, including scanning, copying, and faxing. The flatbed scanner allows users to digitize documents quickly and efficiently, while the automatic document feeder (ADF) streamlines the scanning and copying process for multi-page documents. This all-in-one capability is particularly beneficial for busy work environments where space and time are at a premium.

Connectivity is another area where the HP 612 excels. It supports USB, Wi-Fi, and even mobile printing options through popular apps such as HP Smart and Apple AirPrint. This wide range of connectivity options makes it easy for users to print from various devices, including smartphones and tablets, providing flexibility and convenience.

Energy efficiency is an important characteristic of the HP 612. With its ENERGY STAR certification, this printer is designed to consume less power, making it an environmentally friendly choice. Additionally, it features an EcoSmart print mode to help reduce ink and paper usage without compromising print quality.

In summary, the HP 612 is a powerful all-in-one printer that combines speed, quality, and functionality in a compact design. Its advanced technologies and user-friendly features make it an ideal choice for both personal and professional use, delivering reliable performance and exceptional results. Whether for printing important documents or creating stunning photos, the HP 612 proves itself to be a pragmatic solution for a variety of printing needs.