Note

The HP Jetdirect 10/100Base-TX print server may

 

require up to 10 seconds to establish a connection

 

on the network.

Try the following troubleshooting procedures:

●Verify cabling connections.

●Configure the print server’s 10/100TX link setting directly (for example, using the EIO menu on the printer’s control panel). Verify that the configuration of the connecting network device (such as a network switch) matches. For example, if you set the print server for 100Base-TX Full-Duplex operation, the port on the network switch must also be set to 100Base-TX Full-Duplex operation. Power-cycle the printer to reinitialize the setting.

●On the Jetdirect Configuration Page, compare your configuration for the following parameters:

Parameter

Expected Messages for 10/100TX Cards

 

 

PORT SELECT:

RJ-45

 

 

PORT CONFIG:

100TX HALF, 100TX FULL, 10BASE-T HALF,

 

10BASE-T FULL

 

 

AUTONEGOTIATION:

ON (Autonegotiation is enabled), or

 

OFF (Autonegotiation is disabled, 10/100TX

 

configuration has been manually set)

 

 

For other configuration parameters and messages on the Jetdirect Configuration Page, refer to the applicable HP Jetdirect Administrator’s Guide provided on the HP Jetdirect CD-ROM.

ENWW

Troubleshooting Tools 24