![](/images/backgrounds/286959/hp-deskjet-640c-users-manual-54879448x1.png)
4Getting Help When Things Go Wrong
Is there a problem with your printout? continued
What is the problem? | Possible cause | To solve the problem… | ||||
|
|
|
|
|
| |
|
|
|
| You may have forgotten to | Make sure that you have removed the | |
|
|
|
| |||
|
| Print quality is poor. | remove the vinyl tape from | protective piece of vinyl tape on each of the | ||
|
| the print cartridge. | print cartridges. See “Replacing Print | |||
(continued) | ||||||
| ||||||
|
|
|
|
| ||
|
|
|
|
|
| |
|
|
|
| You may have the incorrect | Click the Revert to Defaults button in the | |
|
|
|
| “Image” setting in the Color | Color panel of the Print dialog box. See | |
|
|
|
| panel of the Print dialog box. | ||
|
|
|
|
|
| |
|
|
|
| Your print cartridges may be | If the color and black ink aren’t lining up on | |
|
|
|
| out of alignment. | the printed page, go to the HP DeskJet | |
|
|
|
|
| Utility located in the Utilities folder in your | |
|
|
|
|
| hard drive’s main directory. Click the | |
|
|
|
|
| Calibrate panel, then click the Align button. | |
|
|
|
|
| ||
|
|
|
|
| ||
Binding margin appears in | You may have selected the | • Make sure you have selected the correct | ||||
the wrong place when | wrong paper orientation. | Binding option in the Layout panel of the | ||||
trying to do |
| Print dialog box. See “Layout” on page 10. | ||||
Printing. |
|
| ||||
|
|
|
|
|
|
41