Error Messages and Codes, A.1 Introduction | HP 8000 tower specs

Error Messages and Codes

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Error Messages and Codes

A.1 Introduction

This appendix lists the error codes and a brief description of the probable cause of the error.

✎Errors listed in this appendix are applicable only for systems running HP/Compaq BIOS. Not all errors listed in this appendix may be applicable to a particular system model and/or configuration.

A.2 Beep/Power LED Codes

✎Beep and Power LED indictions listed in Table A-1 apply only to HP-branded models.

Table A-1.

Beep/Power LED Codes

Beeps	Power LED	Probable Cause

2 beeps	Blinks red 2 times @ 1 Hz	Processor thermal shut down. Check air flow, fan operation,
		and CPU heatsink

3 beeps	Blinks red 3 times @ 1 Hz	Processor not installed. Install or reseat CPU.

4 beeps	Blinks red 4 times @ 1 Hz	Power failure (power supply is overloaded). Check storage
		devices, expansion cards and/or system board (CPU power
		connector P3).

5 beeps	Blinks red 5 times @ 1 Hz	Pre-video memory error. Incompatible or incorrectly seated
		DIMM.

6 beeps	Blinks red 6 times @ 1 Hz	Pre-video graphics error. On system with integrated graphics,
		check/replace system board. On system with graphics card,
		check/replace graphics card.

7 beeps	Blinks red 7 times @ 1 Hz	PCA failure. Check/replace system board.

8 beeps	Blinks red 8 times @ 1 Hz	Invalid ROM (checksum error). Reflash ROM using CD or
		replace system board.

9 beeps	Blinks red 9 times @ 1 Hz	System powers on but fails to boot. Check power supply, CPU,
		system board.

10 beeps	Blinks red 10 times @ 1 Hz	Bad option card.

NOTE: Audible indications occur only for the first five cycles of the error indication. Visual indications occur indefinitely until power is removed or until error is corrected.

Technical Reference Guide

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A-1

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HP 8000 tower manual Error Messages and Codes, A.1 Introduction, A.2 Beep/Power LED Codes

Contents

HP Compaq 8000 Elite Series Business Desktop Computers Technical Reference GuideDocument Part Number December Technical Reference Guide HP Compaq 8000 Elite Series Business Desktop ComputersFirst Edition December Document Part Number Contents 1 Introduction2 System Overview 3 Processor/Memory Subsystem 4 System Support5 Input/Output Interfaces 6 Integrated Graphics Subsystem 7 Power and Signal Distribution A Error Messages and Codes Index 8 SYSTEM BIOS 1.1 About this Guide Introduction1.2 Additional Information Sources 1.1.1 Online Viewing 1.4 Notational Conventions 1.3 Serial Number1.4.1 Special Notices 1.4.2 Values Acronyms and Abbreviations 1.5 Common Acronyms and AbbreviationsAcronym or Abbreviation Table 1-1 Continued Acronyms and Abbreviations Table 1-1 ContinuedAcronym or Abbreviation Acronyms and Abbreviations Table 1-1 ContinuedAcronym or Abbreviation Acronyms and Abbreviations Table 1-1 ContinuedAcronym or Abbreviation Acronyms and Abbreviations Table 1-1 ContinuedAcronym or Abbreviation Acronyms and Abbreviations 1-10 2.1 Introduction System Overview 2.2 Features USDT Feature Differences by Form Factor Architectural Differences by Form Factor 2.3 System Architecture Technical Reference Guide 2.3.1 Intel Processor Support 2.3.2 ChipsetChipset Components and Functionality 2.3.3 Support Components 2.3.4 System MemorySupport Component Functions 2.3.6 Serial Interface 2.3.5 Mass Storage2.3.7 Universal Serial Bus Interface 2.3.8 Network Interface Controller 2.3.9 Graphics Subsystem 2.3.10 Audio SubsystemIntegrated Graphics Subsystem Statistics 2.4 Specifications 2.3.11 HP ProtectTools Embedded SecurityEnvironmental Specifications Factory Configuration Physical Specifications Power Supply Electrical Specifications 2-12 3.1 Introduction Processor/Memory Subsystem 3.2.1 Intel Processor Overview 3.2 Intel Processors Supported Processors partial listing 3.2.2 Processor Changing/Upgrading 3.3 Memory Subsystem 3.3.1 Memory Upgrading 3.3.2 Memory Mapping and Pre-allocationMemory Socket Loading Figure 3-2. System Memory Map for maximum of 8 gigabytes Expansion AreaBase Memory 4.1 Introduction System Support4.2 PCI Bus Overview 4.2.1 PCI 2.3 Bus Operation Wired to PCI Component Configuration AccessSystem Support PCI Bus Software/Driver Layer 4.2.2 PCI Express Bus OperationTransaction Protocol Layer PCI Bus Mastering Devices 4.2.3 Option ROM Mapping 4.2.5 PCI Power Management Support4.2.4 PCI Interrupts Link Layer PCI 2.3 Connector 4.2.6 PCI ConnectorsPCI 2.3 Bus Connector Pinout Figure 4-2. 32-bit, 5.0-volt PCI 2.3 Bus Connector PCIe Connectors PCIe Bus Connector PinoutFigure 4-3. PCIe Bus Connectors 4.3.1 Interrupts 4.3 System Resources8259 Mode APIC Mode PCI Interrupt Distribution 4.3.2 Direct Memory Access 4.4.1 Clearing CMOS 4.4 Real-Time Clock and Configuration Memory 4.4.2 Standard CMOS Locations 4.5 System Management4.5.1 Security Functions Configuration Memory CMOS Map Setup Password Power-On / Setup PasswordCable Lock Provision I/O Interface Security 4.5.2 Power Management Smart Cover Lock OptionalACPI Wake-Up Events 4.5.3 System Status 4.5.4 Thermal Sensing and CoolingSystem Operational Status LED Indications 4.6.1 System I/O Map 4.6 Register Map and Miscellaneous Functions System I/O Map I/O PortFunction 4.6.2 GPIO Functions ICH10 FunctionsSIO Controller Functions 5.1 Introduction Input/Output Interfaces 5.2.1 SATA interface 5.2 SATA/eSATA Interfaces 5.2.2 eSATA interface DB-9 Serial Connector Pinout 5.3 Serial Interface 5.4.1 Standard Parallel Port Mode 5.4 Parallel Interface Support5.4.2 Enhanced Parallel Port Mode 5.4.3 Extended Capabilities Port Mode 5.4.4 Parallel Interface Connector DB-25 Parallel Connector Pinoute w q - 9 8 7 6 5 4 3 2 1 g f d s a p o i u y t r 5.5.1 Keyboard Interface Operation 5.5 Keyboard/Pointing Device Interface 5.5.3 Keyboard/Pointing Device Interface Connector 5.5.2 Pointing Device Interface OperationKeyboard/Pointing Device Connector Pinout 5.6 Universal Serial Bus Interface 5.6.1 USB Connector USB Connector Pinout 5.6.2 USB Cable DataUSB Cable Length Data USB Color Code Figure 5-8. Audio Subsystem Functional Block Diagram 5.7 Audio Subsystem 5.7.1 HD Audio Controller 5.7.2 HD Audio Link Bus5.7.3 Audio Multistreaming 5.7.4 Audio Specifications The specifications for the HD Audio subsystem are listed in TableHD Audio Subsystem Specifications 5.8 Network Interface Controller 5.8.3 Power Management Support 5.8.1 Wake-On-LAN Support5.8.2 Alert Standard Format Support 5.8.4 NIC Connector 5.8.5 NIC SpecificationsTable 5-11. NIC Specifications 6.1 Introduction Integrated Graphics Subsystem 6.2 Functional Description SDRAM Installed GMA 4500 Memory AllocationMaximum Memory Allocation 6.3 Display Modes 6.4 Upgrading 6.5.1 Analog Monitor Connector 6.5 Monitor Connectors Figure 6-3. DisplayPort Connector, as viewed from rear of chassis 6.5.2 DisplayPort Connector Technical Reference Guide Power and Signal Distribution 7.2 USDT Power Distribution7.1 Introduction Table 7-1 lists the specifications of the external supply 7.3 SFF/CMT Power DistributionUSDT 135-Watt Power Supply Unit Specifications Figure 7-2. SFF/CMT Power Distribution and Cabling, Block Diagram CMT 320-Watt Power Supply Unit Specifications SFF 240-Watt Power Supply Unit Specifications 7.4.1 Power Button 7.4 Power Control Power LED Power LED IndicationsPower failure power supply is overloaded. Check storage Pre-video memory error. Incompatible or incorrectly seated 7.4.2 Wake Up Events 7.5 Power ManagementPower Management Event Wake-On-LAN Power System Power StatesPower State System Board Connector, Indicator, and Switch Designations 7.6 Signal DistributionDesignator Component function Figure 7-5 shows pinouts of headers used on the sytem boards Table 7-7. ContinuedFigure 7-3. System Board Header Pinouts 7-10 8.1 Introduction System BIOS 8.2 ROM Flashing 8.2.1 Upgrading8.2.2 Changeable Splash Screen 8.3.1 Boot Device Order 8.3 Boot Functions8.3.2 Network Boot F12 Support 8.3.3 Memory Detection and Configuration 8.3.4 Boot Error Codes 8.4 Client Management Functions 8.4.1 System ID and ROM Type 8.4.2 Temperature StatusSystem ID Numbers SMBIOS Functions 8.5 SMBIOS 8.7 Management Engine Functions 8.6 USB Legacy Support Error Messages and Codes A.2 Beep/Power LED CodesA.1 Introduction Error Messages and Codes A.3 Power-On Self Test POST Messages Error Message Power-On Self Test POST Messages1794--Inaccessible device attached to SATA 1796-SATA Cabling Error 1801-Microcode Patch Error Error Messages and Codes A.4 System Error Messages A.5 Memory Error Messages Memory Error MessagesTable A-4 Memory Error Messages A.6 Keyboard Error MessagesTable A-4. Continued Message A.8 Video Graphics Error Messages A.7 Printer Error MessagesInt. test, LpBk. test., and data register failed Int. test, LpBk. test., and cntrl. register failed A.9 Diskette Drive Error Messages Table A-9 Serial Interface Error Messages A.10 Serial Interface Error Messages Table A-10 Modem Communications Error Messages A.11 Modem Communications Error Messages A.12 System Status Error Messages Cntlr. failed to deallocate bad sectors A.13 Hard Drive Error Messages xx = 00, Hard drive ID test xx = 01, Hard drive format test A.14 Hard Drive Error Messages A.16 Audio Error Messages A.15 Video Graphics Error MessagesEGA Mono. graphics mode test failed Lightpen graphics test failed, no resp A.18 Network Interface Error Messages A.17 DVD/CD-ROM Error Messages A.19 SCSI Interface Error Messages 65xx-xx, 66xx-xx MessageProbable Cause A.20 Pointing Device Interface Error Messages 8601-xx A-20 Numerics Index