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HP 8000 tower manual Error Messages and Codes, A.1 Introduction, A.2 Beep/Power LED Codes

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Error Messages and Codes

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Error Messages and Codes

A.1 Introduction

This appendix lists the error codes and a brief description of the probable cause of the error.

✎Errors listed in this appendix are applicable only for systems running HP/Compaq BIOS. Not all errors listed in this appendix may be applicable to a particular system model and/or configuration.

A.2 Beep/Power LED Codes

✎Beep and Power LED indictions listed in Table A-1 apply only to HP-branded models.

Table A-1.

Beep/Power LED Codes

Beeps	Power LED	Probable Cause

2 beeps	Blinks red 2 times @ 1 Hz	Processor thermal shut down. Check air flow, fan operation,
		and CPU heatsink

3 beeps	Blinks red 3 times @ 1 Hz	Processor not installed. Install or reseat CPU.

4 beeps	Blinks red 4 times @ 1 Hz	Power failure (power supply is overloaded). Check storage
		devices, expansion cards and/or system board (CPU power
		connector P3).

5 beeps	Blinks red 5 times @ 1 Hz	Pre-video memory error. Incompatible or incorrectly seated
		DIMM.

6 beeps	Blinks red 6 times @ 1 Hz	Pre-video graphics error. On system with integrated graphics,
		check/replace system board. On system with graphics card,
		check/replace graphics card.

7 beeps	Blinks red 7 times @ 1 Hz	PCA failure. Check/replace system board.

8 beeps	Blinks red 8 times @ 1 Hz	Invalid ROM (checksum error). Reflash ROM using CD or
		replace system board.

9 beeps	Blinks red 9 times @ 1 Hz	System powers on but fails to boot. Check power supply, CPU,
		system board.

10 beeps	Blinks red 10 times @ 1 Hz	Bad option card.

NOTE: Audible indications occur only for the first five cycles of the error indication. Visual indications occur indefinitely until power is removed or until error is corrected.

Technical Reference Guide

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A-1

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HP 8000 tower manual Error Messages and Codes, A.1 Introduction, A.2 Beep/Power LED Codes

Contents

HP Compaq 8000 Elite Series Business Desktop Computers Technical Reference GuideDocument Part Number DecemberTechnical Reference Guide HP Compaq 8000 Elite Series Business Desktop ComputersFirst Edition December Document Part Number Contents 1 Introduction2 System Overview 3 Processor/Memory Subsystem 4 System Support5 Input/Output Interfaces 6 Integrated Graphics Subsystem 7 Power and Signal DistributionA Error Messages and Codes Index 8 SYSTEM BIOS1.1 About this Guide Introduction1.2 Additional Information Sources 1.1.1 Online Viewing1.4 Notational Conventions 1.3 Serial Number1.4.1 Special Notices 1.4.2 ValuesAcronyms and Abbreviations 1.5 Common Acronyms and AbbreviationsAcronym or AbbreviationAcronyms and Abbreviations Table 1-1 ContinuedAcronym or AbbreviationAcronyms and Abbreviations Table 1-1 ContinuedAcronym or AbbreviationAcronyms and Abbreviations Table 1-1 ContinuedAcronym or AbbreviationAcronyms and Abbreviations Table 1-1 ContinuedAcronym or AbbreviationAcronyms and Abbreviations Table 1-1 ContinuedAcronym or AbbreviationAcronyms and Abbreviations Table 1-1 ContinuedAcronym or AbbreviationIntroduction 1-10Technical Reference Guide 2.1 Introduction System Overview2.2 Features USDT Feature Differences by Form FactorArchitectural Differences by Form Factor 2.3 System ArchitectureTechnical Reference Guide System Overview2.3.1 Intel Processor Support 2.3.2 ChipsetChipset Components and Functionality 2.3.3 Support Components 2.3.4 System MemorySupport Component Functions 2.3.6 Serial Interface 2.3.5 Mass Storage2.3.7 Universal Serial Bus Interface 2.3.8 Network Interface Controller2.3.9 Graphics Subsystem 2.3.10 Audio SubsystemIntegrated Graphics Subsystem Statistics 2.4 Specifications 2.3.11 HP ProtectTools Embedded SecurityEnvironmental Specifications Factory Configuration Physical Specifications Power Supply Electrical SpecificationsSystem Overview 2-12Technical Reference Guide 3.1 Introduction Processor/Memory Subsystem3.2.1 Intel Processor Overview 3.2 Intel ProcessorsSupported Processors partial listing 3.2.2 Processor Changing/Upgrading3.3 Memory Subsystem 3.3.1 Memory Upgrading 3.3.2 Memory Mapping and Pre-allocationMemory Socket Loading Figure 3-2. System Memory Map for maximum of 8 gigabytes Expansion AreaBase Memory 4.1 Introduction System Support4.2 PCI Bus Overview 4.2.1 PCI 2.3 Bus OperationWired to PCI Component Configuration AccessSystem Support PCI BusSoftware/Driver Layer 4.2.2 PCI Express Bus OperationTransaction Protocol Layer PCI Bus Mastering Devices4.2.3 Option ROM Mapping 4.2.5 PCI Power Management Support4.2.4 PCI Interrupts Link LayerPCI 2.3 Connector 4.2.6 PCI ConnectorsPCI 2.3 Bus Connector Pinout Figure 4-2. 32-bit, 5.0-volt PCI 2.3 Bus ConnectorPCIe Connectors PCIe Bus Connector PinoutFigure 4-3. PCIe Bus Connectors 4.3.1 Interrupts 4.3 System Resources8259 Mode APIC ModePCI Interrupt Distribution 4.3.2 Direct Memory Access4.4.1 Clearing CMOS 4.4 Real-Time Clock and Configuration Memory4.4.2 Standard CMOS Locations 4.5 System Management4.5.1 Security Functions Configuration Memory CMOS MapSetup Password Power-On / Setup PasswordCable Lock Provision I/O Interface Security4.5.2 Power Management Smart Cover Lock OptionalACPI Wake-Up Events 4.5.3 System Status 4.5.4 Thermal Sensing and CoolingSystem Operational Status LED Indications 4.6.1 System I/O Map 4.6 Register Map and Miscellaneous FunctionsSystem I/O Map I/O PortFunction 4.6.2 GPIO Functions ICH10 FunctionsSIO Controller Functions 5.1 Introduction Input/Output Interfaces5.2.1 SATA interface 5.2 SATA/eSATA Interfaces5.2.2 eSATA interface DB-9 Serial Connector Pinout 5.3 Serial Interface5.4.2 Enhanced Parallel Port Mode 5.4.1 Standard Parallel Port Mode5.4.3 Extended Capabilities Port Mode 5.4 Parallel Interface Support5.4.4 Parallel Interface Connector DB-25 Parallel Connector Pinoute w q - 9 8 7 6 5 4 3 2 1 g f d s a p o i u y t r 5.5.1 Keyboard Interface Operation 5.5 Keyboard/Pointing Device Interface5.5.3 Keyboard/Pointing Device Interface Connector 5.5.2 Pointing Device Interface OperationKeyboard/Pointing Device Connector Pinout 5.6 Universal Serial Bus Interface 5.6.1 USB ConnectorUSB Connector Pinout 5.6.2 USB Cable DataUSB Cable Length Data USB Color CodeFigure 5-8. Audio Subsystem Functional Block Diagram 5.7 Audio Subsystem5.7.1 HD Audio Controller 5.7.2 HD Audio Link Bus5.7.3 Audio Multistreaming 5.7.4 Audio Specifications The specifications for the HD Audio subsystem are listed in TableHD Audio Subsystem Specifications 5.8 Network Interface Controller 5.8.3 Power Management Support 5.8.1 Wake-On-LAN Support5.8.2 Alert Standard Format Support 5.8.4 NIC Connector 5.8.5 NIC SpecificationsTable 5-11. NIC Specifications 6.1 Introduction Integrated Graphics Subsystem6.2 Functional Description SDRAM Installed GMA 4500 Memory AllocationMaximum Memory Allocation 6.3 Display Modes 6.4 Upgrading 6.5.1 Analog Monitor Connector 6.5 Monitor ConnectorsFigure 6-3. DisplayPort Connector, as viewed from rear of chassis 6.5.2 DisplayPort ConnectorTechnical Reference Guide Integrated Graphics SubsystemPower and Signal Distribution 7.2 USDT Power Distribution7.1 Introduction Table 7-1 lists the specifications of the external supply 7.3 SFF/CMT Power DistributionUSDT 135-Watt Power Supply Unit Specifications Figure 7-2. SFF/CMT Power Distribution and Cabling, Block DiagramCMT 320-Watt Power Supply Unit Specifications SFF 240-Watt Power Supply Unit Specifications7.4.1 Power Button 7.4 Power ControlPower LED Power LED IndicationsPower failure power supply is overloaded. Check storage Pre-video memory error. Incompatible or incorrectly seated7.4.2 Wake Up Events 7.5 Power ManagementPower Management Event Wake-On-LANPower System Power StatesPower StateSystem Board Connector, Indicator, and Switch Designations 7.6 Signal DistributionDesignator Component functionFigure 7-5 shows pinouts of headers used on the sytem boards System Board Connector, Indicator, and Switch DesignationsTable 7-7. Continued Figure 7-3. System Board Header PinoutsPower and Signal Distribution 7-10Technical Reference Guide 8.1 Introduction System BIOS8.2 ROM Flashing 8.2.1 Upgrading8.2.2 Changeable Splash Screen 8.3.1 Boot Device Order 8.3 Boot Functions8.3.2 Network Boot F12 Support 8.3.3 Memory Detection and Configuration8.3.4 Boot Error Codes 8.4 Client Management Functions 8.4.2 Temperature Status 8.4.1 System ID and ROM TypeSystem ID Numbers SMBIOS Functions 8.5 SMBIOS8.7 Management Engine Functions 8.6 USB Legacy SupportError Messages and Codes A.2 Beep/Power LED CodesA.1 Introduction Error Messages and Codes A.3 Power-On Self Test POST MessagesError Message Power-On Self Test POST Messages1794--Inaccessible device attached to SATA 1796-SATA Cabling Error1801-Microcode Patch Error Error Messages and Codes A.4 System Error MessagesMemory Error Messages A.5 Memory Error MessagesTable A-4 MessageMemory Error Messages A.6 Keyboard Error MessagesTable A-4. Continued MessageA.8 Video Graphics Error Messages A.7 Printer Error MessagesInt. test, LpBk. test., and data register failed Int. test, LpBk. test., and cntrl. register failedA.9 Diskette Drive Error Messages Table A-9 Serial Interface Error Messages A.10 Serial Interface Error MessagesMessage Probable CauseTable A-10 Modem Communications Error Messages A.11 Modem Communications Error MessagesMessage Probable CauseA.12 System Status Error Messages Cntlr. failed to deallocate bad sectors A.13 Hard Drive Error Messagesxx = 00, Hard drive ID test xx = 01, Hard drive format test A.14 Hard Drive Error Messages A.16 Audio Error Messages A.15 Video Graphics Error MessagesEGA Mono. graphics mode test failed Lightpen graphics test failed, no respA.18 Network Interface Error Messages A.17 DVD/CD-ROM Error MessagesTechnical Reference Guide A.19 SCSI Interface Error Messages 65xx-xx, 66xx-xxMessage Probable CauseA.20 Pointing Device Interface Error Messages 8601-xx Error Messages and Codes A-20Technical Reference Guide Numerics Index