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HP C309a manual Add the HP Photosmart to a network, Wired Ethernet network

Models: C309a

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1 Network setup

This section describes how to connect the HP Photosmart to a network and how to view and manage network settings.

Network setup

If you want to:

Connect to a wired (Ethernet) network.

Connect to a wireless network with a wireless router (infrastructure).

Connect directly to a wireless-capable computer without a wireless router (ad hoc).

Install the HP Photosmart Software for use in a networked environment.

Add connections to more computers on the network.

Change the HP Photosmart from a USB connection to a network connection.

NOTE: Use the instructions in this section if you first installed the HP Photosmart with a USB connection, and you now want to change to either a wireless or Ethernet network connection.

View or change the network settings.

Find troubleshooting information.

See this section:

“Wired (Ethernet) network” on page 2

“Wireless with a router (infrastructure network)” on page 4

“Wireless without a router (ad hoc connection)” on page 6

“Install the software for a network connection” on page 9

“Connect to additional computers on a network” on page 9

“Change the HP Photosmart from a USB connection to a network connection” on page 10

“Manage your network settings” on page 12

“Network troubleshooting” on page 52

NOTE: You can connect the HP Photosmart to either a wireless or wired network, but not both at the same time.

Add the HP Photosmart to a network

•“Wired (Ethernet) network” on page 2

•“Wireless with a router (infrastructure network)” on page 4

•“Wireless without a router (ad hoc connection)” on page 6

Wired (Ethernet) network

Before you connect the HP Photosmart to a network, make sure you have all of the required materials.

A functional Ethernet network that includes a router, switch, or hub with an Ethernet port.

Ethernet cable.

2 Network setup

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HP C309a manual Add the HP Photosmart to a network, Wired Ethernet network

Contents

Basics Guide Hewlett-Packard Company notices Contents Wired Ethernet network Add the HP Photosmart to a networkTo connect the HP Photosmart to the network Wireless with a router infrastructure network To connect the product with the Wireless Setup WizardIf you do not see your network name in the list To connect the product with Windows Connect NowWireless without a router ad hoc connection Network setup To create a network profile for other operating sysytems To install the Windows HP Photosmart Software Install the software for a network connectionConnect to additional computers on a network To change a USB connection to a wired Ethernet connection Configure your firewall to work with HP productsThis runs the Wireless Setup Wizard Faxing Product installation Advanced firewall informationIncoming UDP ports 137, 138, 161 Printing Photo card uploadManage your network settings Print network settingsRestore network defaults Turn the wireless radio on and offPrint the wireless network test Wireless Network Test printsSet up the HP Photosmart for faxing Countries/regions with a parallel-type phone systemChoose the correct fax setup for your home or office Select your fax setup case Not applicable Case a Separate fax line no voice calls received Back view of the HP PhotosmartCase B Set up the HP Photosmart with DSL To set up the product with a separate fax lineTo set up the product with DSL Case D Fax with a distinctive ring service on the same line To set up the product with a distinctive ring serviceTo set up the product with a shared voice/fax line Case E Shared voice/fax lineCase F Shared voice/fax line with voice mail Do one of the following, depending on your phone systemTo set up the product with voice mail To set up the product with a computer dial-up modem Case H Shared voice/fax line with computer dial-up modemBack view of the HP Photosmart Fax setup Case I Shared voice/fax line with answering machine Fax setup Back view of the HP Photosmart Fax setup 10 Back view of the HP Photosmart Change settings on the HP Photosmart to receive faxes Choose the recommended answer setting for your setupTo set the answer mode Change the answer ring pattern for distinctive ringingTest your fax setup To set a default fax header from the control panelTo test your fax setup from the control panel Set the fax headerTest your fax setup HP Photosmart at a glance Front view of the printerControl panel features Top and rear views of the printerLabel Name and Description Find more information Start Here guideElectronic Help Help from your deviceHP Web site Load paperTo load full-size paper Raise the photo tray lid Chapter Avoid paper jams Print a photo on photo paperTo print photos Press Print PhotosScan an image Make a copySend a basic fax To scan to a computerTo send a basic fax from the control panel Replace the cartridgesTo replace the ink cartridges Replace the cartridges HP Photosmart overview Troubleshooting common setup issues Uninstall and reinstall the softwareTo uninstall and reinstall the software Setup troubleshooting Solution 2 Reset the productSolution 3 Press the On button more slowly Solution 4 Contact HP to replace the power supplySolution 5 Contact HP support for service After setting up the product, it does not printSolution 1 Press the On button to turn on the product Solution 2 Set your product as the default printerNetwork troubleshooting Solution 6 Load paper in the input trayWireless Network Test prints To run the Network Diagnostic toolTo check a wired Ethernet connection To check a wireless connectionTo print the Network Configuration Page a. Press Setup Make sure that the computer is connected to your networkMake sure the product is online and ready To access the HP Photosmart Premium Fax C309 series homeNetwork Status Fax troubleshooting Make sure the HP Network Devices Support service is runningProduct is having problems sending and receiving faxes To restart the HP Network Device Support serviceSolution 2 Turn on the product To test your fax setup from the control panelSolution Solution 5 Try removing the splitter Solution 7 Check the phone line for noise Solution 6 Make sure the telephone wall jack works properlyTo change the ECM setting from the control panel Troubleshooting and support Solution 13 Check for and resolve any error messages Product cannot send faxes, but can receive faxesTo set the fax speed from the control panel Fast Medium SlowSolution 2 Check the fax number Solution 3 Dial the fax number more slowlyProduct is having problems sending a manual fax Solution 4 Check the receiving fax machine for problemsSolution 2 Connect the telephone to the correct port Solution 4 Lower the fax speed Fax tones are recorded on my answering machine FastSolution 2 Set up the product to answer faxes automatically Product cannot receive faxes, but can send faxes Solution 2 Check the Auto Answer setting Solution 3 Set the product to answer faxes manuallySolution Solution 10 Clear the memory of the product Solution 11 Check for error messages on the display Fax test failed What to checkFax Hardware Test failed Fax Connected to Active Telephone Wall Jack test failedPhone Cord Connected to Correct Port on Fax test failed Using Correct Type of Phone Cord with Fax test failedTo plug the phone cord into the correct port Fax Line Condition test failed Dial Tone Detection test failed To clear a paper jam from the Two-sided printing accessory Clear paper jamsInformation on ink cartridges and the printhead To clear a paper jam in the automatic document feederIf you have a problem, follow these steps Support processSystem requirements Product specificationsRegulatory notices Warranty Chapter $UJHQWLQD