Chapter 13

Make sure the margin settings for the document do not exceed the printable area of the HP All-in-One.

To check your margin settings

1.Preview your print job before sending it to the HP All-in-One.

2.Check the margins.

The HP All-in-One uses the margins you have set in your software application, as long as they are greater than the minimum margins the HP All-in-One supports.

3.Cancel the print job if the margins are not satisfactory, and then adjust the margins in your software application.

Troubleshooting

Cause: The paper size setting might not be set correctly for the project you are printing.

Solution: Verify that you have selected the proper paper size setting for your project. Make sure that you have loaded the correct paper size in the input tray.

Cause: The paper guides are not positioned correctly.

Solution: Remove the stack of paper from the input tray, reload the paper, and then slide the paper width guide inward until it stops at the edge of the paper.

For more information, see:

“Load originals and load paper” on page 31

Cause: A stack of envelopes is loaded incorrectly.

Solution: Remove all paper from the input tray. Load a stack of envelopes in the input tray, with the envelope flaps facing up and on the left.

NOTE: To avoid paper jams, tuck the flaps inside the envelopes.

For more information, see:

“Load envelopes” on page 38

Text or graphics are cut off at the edge of the page

Cause: The margins are not set correctly in your software application.

124 Troubleshooting