HP CQ56-122NR, CQ56-110US, CQ56-109WM Using a Windows 7 operating system DVD purchased separately

NOTE: If your computer includes a solid-state drive (SSD), you may not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.

To recover the original hard drive image using f11, follow these steps:

1.If possible, back up all personal files.

2.If possible, check for the presence of the HP Recovery partition: select Start, right-click Computer, click Manage, and then click Disk Management.

NOTE: If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)” section in this guide.

3.If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.

4.Press f11 while the “Press <F11> for recovery” message is displayed on the screen.

5.Follow the on-screen instructions.

Using a Windows 7 operating system DVD (purchased separately)

If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously created (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. Make sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows 7 operating system DVD, go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.

CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.

To initiate recovery using a Windows 7 operating system DVD, follow these steps:

NOTE: This process takes several minutes. Before rebooting, make sure you have changed the legacy boot order in the F10 utility so that the USB CD-ROM drive is the first choice.

1.If possible, back up all personal files.

2.Restart the computer, and then insert the Windows 7 operating system DVD into the external optical drive before the Windows operating system loads.

3.When prompted, press any keyboard key.

4.Follow the on-screen instructions.

5.Click Next.

6.Select Repair your computer.

7.Follow the on-screen instructions.

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