3

Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

Item

Component

Description

 

 

 

1

Product name

The name affixed to the front of the computer.

 

 

 

2

Serial number (s/n)

An alphanumeric identifier that is unique to each product.

 

 

 

3

Part number/Product number (p/n)

This number provides specific information about the product’s hardware

 

 

components. The part number helps a service technician to determine which

 

 

components and parts are needed.

 

 

 

4

Model description

An alphanumeric identifier used to locate documents, drivers, and support for

 

 

the computer.

 

 

 

5

Warranty period

The duration of the warranty period for the computer.

 

 

 

Maintenance and Service Guide

3–1

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Image 24
HP DV4 manual Illustrated parts catalog, Service tag