Maintenance and Service Guide
Page
Contents
Removal and Replacement Procedures
Product Description
Features
Product Description
Resetting the Notebook
Power Management
Front Components
External Components
Component Function
Right-Side Components, HP Pavilion dv4000
Right-Side Components, HP Pavilion dv4000
DVD
Right-Side Components, Compaq Presario
Right-Side Components, Compaq Presario
Left-Side Components, HP Pavilion dv4000
Left-Side Components, HP Pavilion dv4000
Audio-out headphone jack defeatured models only
Left-Side Components, Compaq Presario
Left-Side Components, Compaq Presario
Audio-out headphone jack defeatured models only
Standard Keyboard Components
Standard Keyboard Components
Component Function Fn key
Top Components, HP Pavilion dv4000
Top Components, HP Pavilion dv4000
Top Components, Compaq Presario V4000 Models
Top Components, Compaq Presario V4000 Models
TouchPad Components, HP Pavilion dv4000
TouchPad Components, Compaq Presario
Bottom Components
Bottom Components
Bottom Components
Design Overview
Troubleshooting
Computer Setup
Accessing Computer Setup
File Menu
Select To Do This
Selecting from the Security Menu
Security Menu
Selecting from the Tools Menu
Tools Menu
Selecting from the Advanced Menu
Advanced Menu
Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.1-Initial Troubleshooting
Flowchart No Power Part
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
Flowchart 2.4-No Power, Part
External
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart 2.7-No Video, Part
Flowchart No Video Part
Flowchart 2.8-Nonfunctioning Docking Device if applicable
Reseat power Cord in docking Device Power outlet
Flowchart 2.9-No Operating System OS Loading
Flowchart 2.10-No OS Loading, Hard Drive, Part
Loading
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart No OS Loading Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
Flowchart 2.13-No OS Loading, Diskette Drive
System board
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Flowchart 2.17-Nonfunctioning Device
Cmos
Flowchart 2.18-Nonfunctioning Keyboard
Flowchart 2.19-Nonfunctioning Pointing Device
Pointing device Not operating Properly Connect notebook
Flowchart 2.20-No Network/Modem Connection
Illustrated Parts Catalog
Serial Number Location
Illustrated Parts Catalog
Display front bezels not illustrated
Spare Parts Notebook Major Components
Item Description Number
Display rear cover not illustrated
Illustrated Parts Catalog
Spare Part
Description Number Keyboards
Illustrated Parts Catalog
Description Number
Bluetooth wireless board includes Bluetooth
Heat sink assembly, includes
TouchPad cable
Illustrated Parts Catalog
Mini PCI communications cards
Description Number Speakers 383466-001 Base enclosures
Memory modules
Illustrated Parts Catalog
Item Description Number Battery packs
Optical drives
Miscellaneous Doors/Covers Kit
Item Description
Miscellaneous Cable Kit
Spare Part Number
Mass Storage Devices
Spare Part Number Information
Miscellaneous Not Illustrated
Description Number Power supply, 65 watt
Power cords
Spare Part Information
Spare Part Information
Sequential Part Number Listing
Sequential Part Number Listing
Spare Part Number Description
Sequential Part Number Listing
Sequential Part Number Listing
Includes TouchPad
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Removal and Replacement Preliminaries
Tools Required
Service Considerations
Plastic Parts
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Workstation Precautions
Grounding Equipment and Methods
Removal and Replacement Preliminaries
Relative Humidity Event 10% 40% 55%
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Material Use Voltage Protection Level
Removal and Replacement Procedures
Serial Number
Disassembly Sequence Chart
Disassembly Sequence Chart
Section Description # of Screws Removed
Disassembly Sequence Chart
Preparing the Notebook for Disassembly
Battery Pack Spare Part Number Information
Reverse the above procedure to install the battery pack
Hard Drive
Hard Drive Spare Part Number Information
Removing the Hard Drive Cover
Removing the Hard Drive
Removing the Hard Drive Frame
Removal and Replacement Procedures
Optical Drive
Optical Drive Spare Part Number Information
Reverse the above procedure to install the optical drive
Memory Module
Memory Module Spare Part Number Information
Removing the Memory Module Compartment Cover
Reverse the above procedure to install a memory module
Mini PCI Communications Card
Mini PCI Communications Card Spare Part Number Information
Removing a Mini PCI Communications Card
RTC Battery
RTC Battery Spare Part Number Information
Heat Sink
Heat Sink Spare Part Number Information
Removing the Heat Sink
Reverse the above procedure to install the heat sink
Processor
Processor Spare Part Number Information
Reverse the above procedure to install the processor
Switch Cover
Switch Cover Spare Part Number Information
Releasing the Switch Cover
Keyboard
Keyboard Spare Part Number Information
Removing the Keyboard Screws
Disconnecting the Keyboard Cable
Removing the Switch Cover
Display Assembly
Display Assembly Spare Part Number Information
Removing the Display Screws
Removing the Wireless Antenna Cables
Reverse the above procedure to install the display assembly
Top Cover
Top Cover Spare Part Number Information
Removal and Replacement Procedures
Removal and Replacement Procedures
Reverse the above procedure to install the top cover
Base Enclosure
Base Enclosure Spare Part Number Information
Removal and Replacement Procedures
Removal and Replacement Procedures
Reverse the above procedure to install the base enclosure
Modem Board
Modem Board Spare Part Number Information
Reverse the above procedure to install the modem board
System Board
System Board Spare Part Number Information
Disconnecting the Speaker Cable
Removing the System Board Screws, HP Pavilion dv4000 Models
Removal and Replacement Procedures
Removal and Replacement Procedures
System Board Shield Spare Part Number Information
Removal and Replacement Procedures
Removing the USB Board and Frame, HP Pavilion dv4000 Models
Removing the USB Board Screws, HP Pavilion dv4000 Models
Removing the USB Board, HP Pavilion dv4000 Models
Removing the System Board, HP Pavilion dv4000 Models
Removal and Replacement Procedures
Removal and Replacement Procedures
Reverse the above procedure to install the system board
Fan Assembly
Removing the Fan Assembly
Removing the Fan
Speakers
Speakers Spare Part Number Information
Reverse the above procedure to install the speakers
USB Board
USB Board Spare Part Number Information
Removal and Replacement Procedures
Reverse the above procedure to install the USB board
Bluetooth Board
Bluetooth Board Spare Part Number Information
Reverse the above procedure to install the Bluetooth board
Input Power
Dimensions Metric
Weight
Temperature
Shock
Relative humidity noncondensing
Maximum altitude unpressurized
Random Vibration
Inch, WXGA, TFT Display
Hard Drives
60-GB 40-GB Dimensions
Primary 6-cell, Li-Ion Battery Pack
Energy
DVD/CD-RW Combo Drive
DVD±RW and CD-RW Combo Drive
DVD-RW
Random 175 ms 230 ms Full stroke 285 ms 335 ms
System DMA
Hardware DMA System Function
System Interrupts
Hardware IRQ System Function
IRQ12
System I/O Addresses
Address hex
16F Unused
VGA
System Memory Map
Size Memory Address System Function
Pin Signal
Table A-1 Audio-Out Headphone
Table A-2 Audio-In Microphone
Table A-3 Universal Serial Bus
Table A-4 External Monitor
Table A-5 RJ-45 Network
Table A-6 RJ-11 Modem
Table A-7 Video-Out
TV-CD
Power Cord Set Requirements
Conductor Power Cord Set
General Requirements
Country-Specific Requirements
Conductor Power Cord Set Requirements
Country Accredited Agency Applicable Note Number
Kema
Screw Listing
Table C-1 Phillips PM2.0×5.0 Screw
Color Qty Length Thread Width Black Where used
Head
Table C-2 Phillips PM2.5×4.0 Screw
Table C-3 Phillips 2.5×7.0 Screw
Head Color Qty. Length Thread Width
Table C-3 Phillips 2.5×7.0 Screw
Table C-3 Phillips 2.5×7.0 Screw
Table C-3 Phillips 2.5×7.0 Screw
Table C-3 Phillips 2.5×7.0 Screw
Table C-3 Phillips 2.5×7.0 Screw
Table C-3 Phillips 2.5×7.0 Screw
Table C-3 Phillips 2.5×7.0 Screw
Color Qty Length Thread Width Silver 12.0 Where used
Table C-4 Phillips 2.0×12.0 Spring-Loaded Screw
Table C-5 Black Phillips 2.0×2.0 Screw
Color Qty Length Thread Width Silver Where used
Table C-6 Silver Phillips 2.0×2.0 Screw
Table C-7 Phillips PM2.0×4.0 Screw
Table C-7 Phillips PM2.0×4.0 Screw
Table C-7 Phillips PM2.0×4.0 Screw
Table C-7 Phillips PM2.0×4.0 Screw
Table C-7 Phillips PM2.0×4.0 Screw
Table C-7 Phillips PM2.0×4.0 Screw
Table C-7 Phillips PM2.0×4.0 Screw
Table C-7 Phillips PM2.0×4.0 Screw
Table C-7 Phillips PM2.0×4.0 Screw
Color Qty Length Thread Width Black 16.0 mm Where used
Table C-8 Phillips PM2.0×16.0 Screw
Table C-9 Phillips PM2.5×8.0 Screw
Table C-10 Phillips PM1.5×4.0 Screw
Index
Index
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Index-4
Index-5
Index-6
Index-7