Troubleshooting

Flowchart 2.15—No Audio, Part 1

 

 

 

 

 

 

Y

 

 

 

 

Turn up audio

 

 

 

No audio.

 

 

internally or

Audio?

 

Done

 

 

 

 

 

 

externally.

 

 

 

N

Y

Notebook in

docking device (if applicable)?

N

Go to

“Flowchart

2.16—No Audio,

Part 2.”

 

 

N

 

Internal

 

Go to

Undock

 

“Flowchart

audio?

 

2.16—No Audio,

 

 

 

 

 

Part 2.”

Y

Replace the following docking device components one at a time, as applicable. Check audio status after each change.

1.Reseat docking device audio cable.

2.Replace audio cable.

3.Replace speaker.

4.Replace docking device audio board.

5.Replace backplane board.

6.Replace I/O board.

Maintenance and Service Guide

2–23