POST Error Messages

POST Error Messages

Screen Message

Probable Cause

Recommended Action

 

 

 

Primary Master/Slave

Primary Master/Slave

Reseat the device data and power

Hard Disk Error

hard drive could not be

cables.

 

initialized by the BIOS.

Replace the device data cable.

 

 

Replace the device.

 

 

Replace the system board.

 

 

 

Secondary Master/

Secondary Master/Slave

Reseat the device data and power

Slave Hard Disk Error

hard drive could not be

cables.

 

initialized by the BIOS.

Replace the device data cable.

 

 

Replace the device.

 

 

Replace the system board.

 

 

 

Primary Master/Slave

Device configured as a

Replace the device.

Drive — ATAPI

Primary/ Master/Slave

Replace the system board.

Incompatible

failed an ATAPI

 

 

compatibility test.

 

Secondary Master/

Device configured as a

Slave Drive — ATAPI

Secondary/ Master/

Incompatible

Slave failed an ATAPI

 

compatibility test.

Replace the device. Replace the system board.

S.M.A.R.T. Capable but Command Failed.

S.M.A.R.T. Command Failed

BIOS unable to send a Backup the data on the hard drive.

S.M.A.R.T. message to Replace the hard drive. the device.

S.M.A.R.T. Status Bad,

S.M.A.R.T. capable hard

Backup the data on the hard drive, then

Backup and replace.

drive detects an imminent

replace the hard drive.

S.M.A.R.T. Capable

failure.

 

and Status Bad.

 

 

 

 

 

DMA-1 Error

Error when initializing

Reconnect the cables on the peripheral

DMA-2 Error

secondary DMA

device.

 

controller.

Replace the data cable.

 

 

Replace the device.

 

 

Replace the system board.

 

 

 

DMA Controller Error

POST error while trying to

Reconnect the cables on the peripheral

 

initialize the DMA

device.

 

controller.

Replace the data cable.

 

 

Replace the device.

 

 

Replace the system board.

 

 

 

Checking

BIOS could not write to

Change system board jumper on JP2 to

NVRAM...Update

the NVRAM block.

pins 2-3 (Unlock), then flash the system

Failed

 

BIOS. Reset the jumper to pins 1-2 (Lock).

 

 

Replace the system board.

 

 

 

C–2

415606-001

Service Reference Guide, dx2200 MT