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| Troubleshooting Without Diagnostics | |
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| Solving Hard Drive Problems (Continued) |
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| Problem | Cause | Solution | ||
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| Drive not found (identified). | Loose cable. | Check cable connections. | ||
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| The system may not | 1. | Run Computer Setup. | |
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| have automatically | 2. | If the system still does not | |
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| recognized a newly | |||
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| recognize the new device, | ||
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| installed device. |
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| check to see if the device is | ||
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| listed within Computer Setup. If | |
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| it is listed, the probable cause is | |
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| a driver problem. If it is not | |
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| listed, the probable cause is a | |
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| hardware problem. | |
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| 3. If this is a newly installed drive, | ||
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| enter Setup and try adding a | |
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| POST delay under Advanced | |
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| Drive’s IDE (ATA) | Run Computer Setup and enable the | ||
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| controller is disabled in | Primary and Secondary IDE (ATA) | ||
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| Computer Setup. | controllers in Storage > Storage | ||
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| Options. | ||
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| Drive responds slowly | Run Computer Setup and increase | ||
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| immediately after | the POST Delay in Advanced > | ||
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| Nonsystem disk/NTLDR | System is trying to start | Remove the diskette from the diskette | ||
| missing message. | from a non bootable | drive. | ||
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| diskette. |
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| System is trying to start | 1. | Insert a bootable diskette into | |
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| from a damaged hard |
| the diskette drive and restart the | |
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| drive. |
| computer. | |
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| 2. | If the hard drive is still | |
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| inaccessible and MBR Security | |
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| is enabled, try restoring the | |
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| previously saved MBR image by | |
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| entering Setup and selecting | |
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| Security > Restore Master | |
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| Boot Record. | |
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| System files missing or | 1. | Insert a bootable system diskette | |
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| not properly installed. |
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| 2. | Verify hard drive is partitioned | |
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| and formatted. | |
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| 3. Install system files for the | ||
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| appropriate operating system if | |
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| necessary. | |
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| Hard drive boot | Run Computer Setup and enable the | ||
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| disabled in Computer | hard drive entry in the Storage > | ||
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| Setup. | Boot Order list. | ||
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Service Reference Guide, dx2200 MT |