Troubleshooting Without Diagnostics

Solving Diskette Problems

 

 

 

 

 

 

 

 

 

Solving Diskette Problems

 

 

 

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

 

Diskette drive light stays on.

Diskette is damaged.

In Microsoft Windows XP, right-click

 

 

 

 

Start, click Explore, and select a

 

 

 

 

drive. Select File > Properties >

 

 

 

 

Tools. Under Error-checking,

 

 

 

 

click Check Now.

 

 

 

 

 

 

 

 

 

Diskette is incorrectly

Remove diskette and reinsert.

 

 

 

inserted.

 

 

 

 

 

 

 

 

 

 

 

Drive button is not

Push in drive button.

 

 

 

pushed in.

 

 

 

 

 

 

 

 

 

 

 

Files on diskette are

Check the program diskettes.

 

 

 

damaged.

 

 

 

 

 

 

 

 

 

 

 

Drive cable is not

Reconnect power cable. Ensure that

 

 

 

properly connected.

all four pins are connected.

 

 

 

 

 

 

 

 

Drive not found.

Cable is loose.

Reseat diskette drive data and

 

 

 

 

power cables.

 

 

 

 

 

 

 

 

 

Removable drive is not

Reseat the drive.

 

 

 

seated properly.

 

 

You attempted to hot plug a removable hard drive that has DriveLock security enabled. (This feature supported on select models only.)

Shut down the computer. Insert the drive into the MultiBay, if it is not already inserted. Turn on the computer.

Diskette drive cannot write

Diskette is not

Format the diskette.

to a diskette.

formatted.

 

 

 

 

 

Diskette is write-

Use another diskette or remove the

 

protected.

write protection.

 

 

 

 

Writing to the wrong

Check the drive letter in the path

 

drive.

statement.

 

 

 

 

Not enough space is

Use another diskette.

 

left on the diskette.

 

 

 

 

 

Diskette write control is

Use Computer Setup to check the

 

enabled.

storage security feature disabled

 

 

settings.

 

 

 

 

Diskette is damaged.

Replace the damaged disk.

 

 

 

Cannot format diskette.

Invalid media reported.

When formatting a disk in MS-DOS,

 

 

you may need to specify diskette

 

 

capacity. For example, to format a

 

 

1.44-MB diskette, type the following

 

 

command at the MS-DOS prompt:

 

 

FORMAT A: /F:1440

 

 

 

Service Reference Guide, dx2200 MT

415606-001

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