Support and warranty

Obtaining HP repair

If your HP digital projector must be repaired, call HP support by phone. A trained HP service technician will diagnose the problem and coordinate the repair process. HP support will direct you to the best solution, whether it is an authorized service provider or an HP facility. Repair covered by the limited warranty is free during the limited warranty period. After the warranty period, you will be quoted a repair cost.

Limited warranty

HP is committed to providing the best service to ensure that you get the most out of your HP Digital Projector. This Limited Warranty Statement describes the standard Digital Projector warranty.

Product

Warranty period

 

 

HP Digital Projector, warranty period

Number of years marked on label, for

marked on rear label (excluding items

example: 1YR = 1 year, 3YR = 3 years

listed in this table).

Limited parts and labor warranty.

 

 

HP Digital Projector Lamp Module

One year or 2000 hours of use

(included with the projector or

(whichever comes first)

purchased separately).

Limited hardware warranty.

 

 

HP Digital Projector Cables, Remote

Same period as projector

Control, and other parts (included with

Limited hardware warranty.

the projector).

 

 

 

HP Digital Projector Cables, Cords,

One year

Adapters, and Remote Control

Limited hardware warranty.

(purchased separately).

 

 

 

HP digital projector limited warranty statement

Extent of limited warranty

1.Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof date of purchase.

2.For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free.

User’s Guide

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HP ep9010, ep9012 manual Limited warranty, Obtaining HP repair, HP digital projector limited warranty statement