Print troubleshooting, Check cartridges | HP F2400 specification

Chapter 8

Solve a problem

6.Insert the product CD-ROM into your computer’s CD-ROM drive and then start the Setup program.

NOTE: If the Setup program does not appear, locate the setup.exe file on the CD-ROM drive and double-click it.

NOTE: If you no longer have the installation CD, you can download the software from www.hp.com/support.

7.Follow the onscreen instructions and the instructions provided in the printed documentation that came with the product.

When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray.

Print troubleshooting

Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

•Check cartridges

•Check paper

•Check product

•Check printer settings

•Reset the product

•Contact HP support

Check cartridges

Try the following solutions.

•Step 1: Make sure you are using genuine HP ink cartridges

44 Solve a problem

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HP F2400 manual Print troubleshooting, Check cartridges

Contents

Windows Help HP Deskjet F2400 All-in-One series Page Contents Contents How Do I? How Do Printer parts Get to know the HP All-in-One One Control panel features To print from a software application PrintPrint documents Related topics To print a photo on photo paper Print photos To print a borderless image To print envelopes Print envelopes Click the Printing Shortcuts tab Print on specialty mediaPaper Type Plain paper Print transparencies Print labels Print postcardsPrint Quality Normal or Best Two-sided printing Manual Print brochuresPrint Quality Best Orientation Portrait or Landscape Left Edge Booklet Right Edge Booklet Print Quality NormalPrint booklets Paper Type Plain Paper Orientation Portrait or Landscape Print posters Print iron-on transfers To print a Web Click Printer Features, and then set Mirror Image to OnPrint a Web To print in Maximum dpi mode Print using the maximum dpi To create a printing shortcut View the print resolutionTo view the print resolution Use printing shortcuts To delete a printing shortcut Set the default print settingsTo change the default print settings Recommended papers for printing Paper basics HP Photo Value Pack HP Office PaperHP Iron-On Transfers HP Premium Inkjet Transparency Film Load full-size paper Load mediaLoad small-size paper Load envelopes BasicsPaper Paper basics Single page scan a. Load original ScanScan to a computer Scan Sided original to 1-sided copy a. Load paper CopyCopy documents or photos Close lid Start copy To check the ink levels from the HP Photosmart Software Work with cartridgesCheck the estimated ink levels Order ink supplies Printer Toolbox appears Click the Estimated Ink Level tab Automatically clean print cartridgesChoose the right cartridges Find the cartridge number To clean the print cartridge contacts Manually clean print cartridgesTo clean the print cartridges Click Clean the Print Cartridges To replace the cartridges Replace the cartridges Replace the cartridges Exit ink-backup mode Use ink-backup modeCartridge warranty information Cartridge warranty information Chapter HP support by phone Solve a problemHP support Support process Placing a call Setup troubleshootingAdditional warranty options Troubleshooting common setup issues Setup troubleshooting Press the On button to turn on the product After setting up the product, it does not printSolution 2 Press the On button more slowly Set your product as the default printer Registration screen does not appear Uninstall and reinstall the softwareTo uninstall and reinstall the software Check the connection between the product and computer Check cartridges Print troubleshooting Make sure only one type of paper is loaded Make sure you are using genuine HP ink cartridgesCheck paper Check the ink levels Load the stack of paper correctly Solution 1 Align the print cartridgesSolution 2 Automatically clean the print cartridges Check product Check the printer margins Check printer settingsCheck the print settings Verify the paper size setting Contact HP support Scan troubleshootingTo check your margin settings Reset the product Scanned image shows dotted lines instead of text Solution 1 Adjust the brightness in the softwareSolution 2 Clean the glass and lid Text is incorrect or missing Parts of the original do not appear or are cut off Copy troubleshootingSolution 1 Place the original correctly on the glass Solution 2 Clean the scanner glass Solution 2 Check the ink levels in the print cartridges Errors Flashing lights On light Ink Description Solution Light Lights See Printing in ink Printing in ink-backup mode To stop a print job from the HP All-in-One Stop the current job Stop the current job Hewlett-Packard Company notices Technical information Environmental product stewardship program Paper use Material safety data sheetsPower consumption Eco-Tips Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number Chemical Substances Vcci Class B compliance statement for users in Japan FCC statement Technical information HP Deskjet F2400 All-in-One series declaration of conformity Index Index