Solve a problem
Chapter 8
Flashing lights
The lights on the product flash in special sequences to inform you about various error conditions. Refer to the following table for information on solving your error condition based on which lights are on or flashing on the product.
On light |
| Attention |
| Ink |
| Description |
| Solution | ||||
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| light |
| attention |
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Off |
| Off |
| Off |
| The product is |
| Press the On button | ||||
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| turned off. |
| to turn the product | |
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| on. |
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Blinking |
| Off |
| Off |
| The product is |
| Wait for the product | ||||
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| processing a job. |
| to finish. | |
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On |
| Fast |
| On |
| The tape was not |
| Remove the print | ||||
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| blinking |
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| removed from one |
| cartridge, remove | ||
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| or both print |
| tape, and reinsert the | |
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| cartridges. |
| print cartridge. | |
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On |
| Fast |
| Off |
| The product is out |
| Load paper and | ||||
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| blinking |
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| of paper. |
| press any button to | ||
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| The product has a |
| continue. | |
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| paper jam. |
| Clear the paper jam, | |
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| and then press |
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| Resume. |
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On |
| Fast |
| Off |
| The front access |
| Close the front | ||||
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| blinking |
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| door or the print |
| access door or the | ||
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| cartridge access |
| print cartridge | |
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| door is open. |
| access door. | |
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On |
| Fast |
| Fast |
| The print cartridges |
| Install or remove and | ||||
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| blinking |
| blinking |
| are missing or not |
| reinsert print | |||
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| seated correctly. |
| cartridges. For | |
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| The print cartridge |
| information about | |
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| manually cleaning | ||
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| might be defective. |
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| The tape was not |
| the print cartridges, | |
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| see “Manually clean | ||
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| removed from one |
| print cartridges” | |
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| or both print |
| on page 33. | |
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| cartridges. |
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| Remove the print | ||
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| The print cartridge |
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| cartridge, remove | ||
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| is not intended for |
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| tape, and reinsert the | ||
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| use in this product. |
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| print cartridge. |
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| The print cartridge |
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| might not be |
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| supported for use in |
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| the product. For |
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| more information |
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| about compatible |
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| print cartridges, see |
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| “Order ink supplies” |
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| on page 31 |
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On |
| Fast |
| Both fast |
| The print carriage is |
| Open the front | ||||
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| blinking |
| blinking |
| stalled. |
| access door, and |
52 Solve a problem