Guest Management Software Administrator Guide

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3 Working with the Guest Management Software

State

Current state of the controller. By default, controllers are color-coded as follows. These colors are not configurable.

•Red: The Guest Management Software is unable to communicate with the controller. This can occur for a number of reasons. For example:

•There are network problems, or the controller is not operational. The Guest Management Software automatically attempts to re-establish communications at one-minute intervals.

Note: Although The Guest Management Software is unable to communicate with the controller, guests are still be able to log in to active accounts on the controller.

•The SOAP certificates are no longer valid on the Guest Management Software or the controller. In this case, restore the controller or generate a new Guest Management Software SOAP CA (certificate authority).

•Green: The Guest Management Software is able to communicate with the controller.

Name

Name that identifies the controller. The name is a friendly name assigned by the Guest Management Software administrator when the controller is added to the Guest Management Software database.

Hostname

Controller hostname or IP address used to communicate with the Guest Management Software.

IP address

The controller IP address associated with the hostname.

Product name

Product name/model.

Account

Number of accounts currently defined/maximum number of supported accounts.

HTTPS port

Indicates the HTTPS port used by the Guest Management Software to communicate with the controller.

SOAP port

Indicates the SOAP port used by the Guest Management Software to communicate with the controller.

Certificate valid

Indicates if the CA certificate is valid.