Guest Management Software Administrator Guide

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3 Working with the Guest Management Software

Add Service Controller

(Administrator only)

Starts the Add Service Controller Wizard, which guides you through the process of adding a new controller.

When selected, Display and confirm the service controller’s certificate ensures increased security. For example, you can create certificates and digitally sign them. Because this signature appears on each certificate when it is displayed, a different signature appearing on a certificate would indicate suspicious behavior, such as a compromised or hacked device being used to connect to the service.

After adding a controller, the Guest Management Software periodically retrieves VSCs, account profiles, and subscription plans from the controller. It may take several minutes for this synchronization process to complete, during which new accounts cannot be created on the controller.

Edit Service Controller

(Administrator only)

Starts the Edit Service Controller Wizard, which guides you through the process of changing a controller IP address or DNS name, or the HTTPS or SOAP port values. See “Add Service Controller” on page 35.