Guest Management Software Administrator Guide | 38 | 3 Working with the Guest Management Software |
Event Log list operations
•To select multiple events, hold down the Shift or Ctrl key as you select events in the list.
•Select a column title to sort the events by the values in the column.
•Press Delete to remove the selected events.
•Press
•Press
Filter
Enables you to filter the event log based on Timestamp, Operator, or Details.
Buttons
Refresh
Updates the event log, while applying any filtering.
Delete
(Administrator only)
Removes the selected event.
User Tracking tab
This page is used to display guest connection details.
•When the Guest Management Software is installed on a single computer, connection information is reported by the controllers and forwarded to the Guest Management Software.
•When the Guest Management Software is installed on multiple computers, connection information is reported by the controllers and forwarded to the Guest Management Software on a specified station (called the user tracking server). This station then shares the information with all other Guest Management Software installations on your network.
An administrator or operator must be logged into the station acting as the user tracking server for guest tracking information to be sent to the other Guest Management Software stations. If no administrator or operator is signed in, the Guest Management Software remains inactive, and guest tracking information will not be sent to other stations. Once the administrator or an operator has logged in to the user tracking server, even if the administrator or operator session times out, the Guest Management Software will continue to track events and guest activity and send the information to the other stations. See “Prompt for authentication if session is idle for” on page 45.