Guest Management Software Administrator Guide

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3 Working with the Guest Management Software

Setting tracking on multiple stations

Select one station to act as the user tracking server. This station will send user tracking information to the other Guest Management Software stations.

Note: An administrator or operator must be logged into the station acting as the user tracking server for user tracking information to be sent to the other Guest Management Software stations. See “User Tracking tab” on page 38.

Configure the station acting as the user tracking server as follows:

1. Select File > Preferences > Application options.

2.Under User tracking server:

Enable Activate user tracking server.

In the Server hostname field, enter the IP address of this computer.

Set Server UDP port to match the setting on the controller. Make sure that this port is not already used by another application (like another syslog server). This should show as an error in the Guest Management Software events log.

3.Select OK.

Configure the other stations as follows:

1.Select File > Preferences > Application options.

2.Under User tracking server:

Set Server hostname to the IP address or hostname of the Guest Management Software station that is operating as the user tracking server.