HP Guest Management Software manual Contents

Contents
Chapter 1
Introduction	1
Introducing the Guest Management Software...................................	2
About this guide................................................................................	3
Important terms..........................................................................	3
Conventions................................................................................	3
Related documentation ...............................................................	4
HP ProCurve Networking support.....................................................	4
Chapter 2
Installation	5
Typical deployments .........................................................................	6
Multiple computer deployment ...................................................	6
Installation requirements ..................................................................	7
Computer requirements ........................................................	7
Controller requirements ........................................................	7
Installation ........................................................................................	7
Installing on a single computer...................................................	8
Installing on multiple computers ................................................	8
Starting for the first time...................................................................	8
A. Single or multiple computer installation ...........................	9
B. Database selection............................................................	9
C. Certificate Authority (CA) certificate creation ..................	10
D. Addition of a controller to the database ..........................	12
E. Log in to the Guest Management Software .....................	13
F. Define operator accounts.................................................	14
G. Enable guest tracking .....................................................	14
Chapter 3
Working with the Guest Management Software	15
Key concepts ..................................................................................	16
Guest account management .....................................................	16
Access levels ............................................................................	16
Database options ......................................................................	16
Security.....................................................................................	16
CA certificate.......................................................................	16
User certificates ..................................................................	17
Accounts tab ..................................................................................	17
Accounts list .............................................................................	18
Filters..................................................................................	18
Account list.........................................................................	18
Account list operations .......................................................	19
Buttons .....................................................................................	19
Refresh ...............................................................................	19
New Account(s) ..................................................................	20
Edit .....................................................................................	20
Reset Subscription Plan......................................................	20
Suspend..............................................................................	20
Activate/Resume .................................................................	20
Delete..................................................................................	20
Print....................................................................................	20
Remaining Online Time.......................................................	21
New account creation .....................................................................	22
Service Controllers tab ...................................................................	28
Service Controllers list..............................................................	28
Service Controller list operations ........................................	30

Service Controller elements menu ......................................	32
Buttons .....................................................................................	34
Refresh ...............................................................................	34
Add Service Controller ........................................................	35
Edit Service Controller ........................................................	35
Restore Service Controller ..................................................	36
Remove Service Controller .................................................	36
Customize Login Pages.......................................................	36
Events Log tab ...............................................................................	37
Events Log list ..........................................................................	37
Event Log list operations ....................................................	38
Filter..........................................................................................	38
Buttons .....................................................................................	38
Refresh ...............................................................................	38
Delete..................................................................................	38
User Tracking tab ............................................................................	38
Tracking guests.........................................................................	39
Setting tracking on controllers............................................	39
Setting tracking on a single station.....................................	40
Setting tracking on multiple stations...................................	41
User Tracking table ...................................................................	42
Guest tracking connection list operations ...........................	42
Filter..........................................................................................	42
Buttons .....................................................................................	43
File menu .......................................................................................	43
Password..................................................................................	43
Preferences...............................................................................	44
Guest List Colors ................................................................	44
Application options .............................................................	45
Guest accounts ...................................................................	46
Predefined durations...........................................................	48
Voucher options..................................................................	49
Database menu ..............................................................................	49
Backup......................................................................................	50
Retrieve.....................................................................................	50
Administrator menu .......................................................................	50
Recreate the CA ........................................................................	50
Create User Certificate ..............................................................	50
Revoke User Certificate.............................................................	50