Audio and speakers

Symptom

Possible solution

 

 

No sound is produced.

If you use an HDMI connector on the graphics card (select

 

models only) to connect your display (monitor) to the computer,

 

you should also connect analog speakers to the computer

 

Audio Line Out connector if you want to hear sound during the

 

initial setup of the computer.

 

Refer to the setup poster to connect analog speakers.

 

 

 

Press the Mute button on the keyboard to see whether the Mute

 

feature is enabled.

 

Or

 

1 Right-click the Volume icon on the taskbar, and

 

then click Open Volume Mixer.

 

The Volume Mixer settings window opens.

 

2 If programs are muted, click the Mute button to unmute.

 

 

 

If you are using built-in monitor speakers, use the monitor front

 

panel Volume button to adjust volume. Use the front panel

 

buttons to enter the onscreen display (OSD) and ensure audio is

 

enabled and volume is set appropriately.

 

 

 

To increase the volume, click the Volume icon on the task bar,

 

or use the keyboard controls. Check the volume setting in your

 

software program.

 

 

 

Ensure that you connected powered (active) speakers and that

 

they are turned on.

 

 

 

Turn off your computer, and then unplug and reconnect the

 

speakers. Ensure the speakers are connected to an audio

 

connector, not a Line In or headphone connector.

 

 

 

To resume from Sleep mode, press the Sleep button (select

 

models only), or press the Esc key on the keyboard.

 

 

 

Unplug headphones if they are connected to your computer (or

 

speaker system).

 

 

Volume is very low or

Ensure that you connected the speakers to the Audio Out (lime

unsatisfactory.

green) connector on the back of the computer. (Additional

 

audio connectors are used for multiple-channel speakers.)

 

Detached non-powered speakers (speakers without a separate

 

power source, such as batteries or a power cord) do not

 

produce satisfactory sound. Replace the non-powered speakers

 

with powered speakers.

 

 

36Getting Started (features vary by model)