Symptom | Possible solution |
|
|
No sound is produced. | If you use an HDMI connector on the graphics card (select |
| models only) to connect your display (monitor) to the computer, |
| you should also connect analog speakers to the computer |
| Audio Line Out connector if you want to hear sound during the |
| initial setup of the computer. |
| Refer to the setup poster to connect analog speakers. |
|
|
| Press the Mute button on the keyboard to see whether the Mute |
| feature is enabled. |
| Or |
| 1 |
| then click Open Volume Mixer. |
| The Volume Mixer settings window opens. |
| 2 If programs are muted, click the Mute button to unmute. |
|
|
| If you are using |
| panel Volume button to adjust volume. Use the front panel |
| buttons to enter the onscreen display (OSD) and ensure audio is |
| enabled and volume is set appropriately. |
|
|
| To increase the volume, click the Volume icon on the task bar, |
| or use the keyboard controls. Check the volume setting in your |
| software program. |
|
|
| Ensure that you connected powered (active) speakers and that |
| they are turned on. |
|
|
| Turn off your computer, and then unplug and reconnect the |
| speakers. Ensure the speakers are connected to an audio |
| connector, not a Line In or headphone connector. |
|
|
| To resume from Sleep mode, press the Sleep button (select |
| models only), or press the Esc key on the keyboard. |
|
|
| Unplug headphones if they are connected to your computer (or |
| speaker system). |
|
|
Volume is very low or | Ensure that you connected the speakers to the Audio Out (lime |
unsatisfactory. | green) connector on the back of the computer. (Additional |
| audio connectors are used for |
| Detached |
| power source, such as batteries or a power cord) do not |
| produce satisfactory sound. Replace the |
| with powered speakers. |
|
|
36Getting Started (features vary by model)