Troubleshooting
Other problems
Problem |
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The printer cannot print. There |
| ■ Check that the printer cable is not damaged or broken. | 6 |
was an error writing to LPT1: |
| ■ If you have an | |
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(or BRUSB) for the printer |
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error message occurs on your |
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PC. |
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For Macintosh® with USB
Problem |
| Recommendation |
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The printer does not appear in |
| ■ Check that the printer is turned on. |
Chooser (Mac OS® 9.1 to 9.2) |
| ■ Check that the USB interface cable is connected correctly. |
or Print Center (Mac OS® X |
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| ■ Check the printer driver is installed correctly. | |
10.2.4 or greater). |
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Unable to print from application |
| ■ Make sure that the supplied Macintosh® printer driver is installed in the Hard |
software. |
| Disk and that it is selected with Chooser (Mac OS® 9.1 to 9.2) or Print Center |
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| (Mac OS® X 10.2.4 or greater). |
Improving the print quality
If you have a print quality problem, print a test page first (see page
This section provides information on the following topics:
Examples of poor print |
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quality |
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| ■ Check the printer’s environment. Conditions such as humidity, high |
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| temperatures, and so on may cause this print fault. See Positioning the printer |
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| on page |
| ABCDEFGH |
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| ■ If the whole page is too light, Toner Save mode may be on. Turn off Toner Save | ||||
| abcdefghijk |
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| A B C D |
| mode in the printer Properties tab of the driver. | |||
| a b c d e |
| ■ Try installing a new toner cartridge. See Replacing the toner cartridge on page | |||
0 1 2 3 4 |
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| ■ Try installing a new drum unit. See Replacing the drum unit on page | ||||
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| Faint |
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