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| Troubleshooting |
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Solving print problems |
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Problem |
| Recommendation |
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The printer prints unexpectedly |
| ■ Make sure the printer cable is not too long. We recommend you use a parallel | 6 | |
or it prints garbage data. |
| or USB cable that is less than 2 meters (6.5 feet) in length. | ||
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| ■ Make sure that the printer cable is not damaged or broken. |
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| ■ If you are using an |
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| directly to your printer, and then try again. |
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| ■ Check that you have chosen the appropriate printer driver with ‘Set as Default’. |
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| ■ Make sure that the printer is not connected to the same port that is also |
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| connected to a storage device or scanner. Take away all other devices and |
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| connect the port only to the printer. |
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| ■ Turn off Printer Status Monitor in the Device Options tab in the printer driver. |
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The printer cannot print full |
| ■ Press the Go button to print the data left in the printer. Cancel the print job if you |
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pages of a document. An error |
| want to delete the data remaining in the printer, see Cancel printing on page |
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message MEMORY FULL is |
| ■ Reduce the print resolution or reduce the complexity of your document. |
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printed out. |
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The printer cannot print full |
| ■ Press the Go button to print the data left in the printer. Cancel the print job if you |
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pages of a document. An error |
| want to delete the data remaining in the printer, see Cancel printing on page |
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message PRINT OVERRUN is |
| ■ If this does not clear the error, reduce the complexity of your document or reduce |
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printed out. |
| the print resolution. |
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| ■ Set page protection to AUTO by using the supplied Windows® driver. |
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| ■ Change the following settings in the supplied Windows® driver, and then try |
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| again. The best combination of the settings below will vary depending on your |
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| document: |
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| • | Graphics mode |
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| • | TrueType mode |
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| • Use printer TrueType® fonts |
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My headers or footers appear |
| ■ Adjust the top and bottom margins of your document. |
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when I view my document on |
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the screen but they do not show |
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up when I print it. |
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