Chapter 8

Clean the ink cartridge

The ink cartridges may need to be cleaned. For more information, see, Clean the ink cartridges.

Output is faded or dull colored

Check the print mode

The Draft or Fast mode in the printer driver allows you to print at a faster rate, which is good for printing drafts. To get better results, select Normal or Best. For more information, see Change print settings.

Check the paper type setting

When printing on transparencies or other special media, select the corresponding media type in the print driver. For more information, see Print on special and custom- sized media.

Clean the ink cartridge

The ink cartridges may need to be cleaned. For more information, see, Clean the ink cartridges.

Check the ink cartridges

Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. For more information, see Manage the device and Work with ink cartridges.

HP cannot guarantee the quality of non-HP ink cartridges.

Colors are printing as black and white

Check the print settings

Make sure Print in Grayscale is not selected in the printer driver. For information on changing this setting, see Change print settings.

Wrong colors are printing

Check the print settings

Make sure Print in Grayscale is not selected in the printer driver. For information on changing this setting, see Change print settings.

Check the ink cartridges

Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. For more information, see Manage the device and Work with ink cartridges.

HP cannot guarantee the quality of non-HP ink cartridges.

Clean the ink cartridge

The ink cartridges may need to be cleaned. For more information, see, Clean the ink cartridges.

126 Maintain and troubleshoot