Solve copy problems
If the following topics do not help, see Support and warranty for information about HP support.
•Documents are missing or faded
•The device prints half a page, then ejects the paper
No copy came out
•Check the power
Make sure that the power cord is securely connected, and the device turned on.
•Check the status of the device
◦The device might be busy with another job. Check the
◦The device might be jammed. Check for jams. See Clear paper jams.
•Check the trays
Make sure that media is loaded. See Load media for more information.
•Check the computer
To make a copy, the HP
On a Macintosh computer, once the software is installed, it is always available when you turn on the computer.
Copies are blank
•Check the media
The media might not meet
•Check the trays
If you are copying from the ADF, make sure that the originals have been loaded correctly. For more information, see Load an original in the automatic document feeder (ADF).
•Check the computer
To make a copy, the HP
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