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HP L7500 manual Chapter

Models: L7500

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Chapter 10

3.Lift the printhead latch.

4.Lift the handle of the printhead (which corresponds to the control panel message) and use it to pull the printhead out of its slot.

5.Obtain clean, dry, soft and lint-free cleaning material. Suitable materials include paper coffee filters and eyeglass lens cleaning paper.

CAUTION: Do not use water.

148 Maintain and troubleshoot

Image 152

HP L7500 manual Chapter

Contents

HP Officejet Pro L7300/L7500/L7600/L7700 Page HP Officejet Pro L7300/L7500/ L7600/L7700 All-in-One series Safety information Copyright informationTrademarks Copy limitationsContents Scan PrintCopy Work with memory devices some models only Fax some models onlyConfigure and manage Contents Maintain and troubleshoot HP supplies and accessories Support and warrantyDevice specifications Regulatory informationContents Get started Find other resources for the productResource Description LocationAccessibility Understand the HP All-in-One parts VisualMobility SupportFront view Printing supplies area Memory card slotsBack view Control panelControl panel buttons and lights LabelLabel Color display Icon PurposeSupported software features Setup instructionsConnection information Two-line displayTechnology Phone, or Bluetooth Enabled computerInstall the accessories Install the duplexerInstall Tray To install the duplexerTurn on accessories in the print driver To install TrayClick Apply Changes To turn on accessories on Windows computersTo turn on accessories on Macintosh computers Use the all-in-one Use control panel menusChange device settings Error messagesCritical error messages Control-panel message typesUse the HP Solution Center Windows To change settings from the control panelTo change settings from the embedded Web server Use the HP photo and imaging softwareTo open the HP Photosmart Software on a Windows computer Text and symbols To enter a space, pause, or symbolTo erase a letter, number, or symbol Type numbers and text on the control-panel keypadTo add a space Type text using the visual keyboard some models onlyTo enter text by using the visual keyboard Available symbols for dialing fax numbers some models only Available Description symbolsAvailable when entering Load the originalsTo load an original on the scanner glass Load an original on the scanner glassTo load an original in the document feeder tray Cards and envelopes Tips for selecting and using print mediaSelect print media Understand specifications for supported media Photo mediaTransparencies Custom-sized mediaCards Statement 140 x 216 mm X 8.5 inchesEnvelopes Other media Borderless A6 card 105 x Mm 4.13 x 5.83 inchesPhoto media Capacity Understand supported media types and weightsTray Type Weight Media Left Right Top Bottom Margin Load mediaSet minimum margins To load Tray 1 main tray To load Tray Follow these steps Configure traysWant to To configure the trays Click the Paper/Features tabPrint on special and custom-sized media To print on special or custom-sized media WindowsClick Properties or Setup Print borderlessTo print a borderless document Windows Click Manage Custom Sizes in the Paper Size pull-down menuSet up speed-dial entries some models only Set up fax numbers as speed-dial entries or groupsTo print a borderless document Mac OS Open the Paper Type/Quality panelTo set up speed-dial entries To set up a speed-dial groupSet up network folders as speed-dial entries some models To view a list of speed-dial entries Print and view a list of speed-dial entriesTo print a list of speed-dial entries Change print settings To change default settings for all future jobs WindowsTo change settings Mac OS PrintTo perform duplexing Windows Print on both sides duplexingGuidelines for printing on both sides of a Open the Two-Sided Printing panel Cancel a print jobTo perform automatic duplexing Mac OS Change the copy settings CopyMake copies from the control panel Crop an original color display models onlyCancel a copy job To crop an image from the control panelScan an original Set up Direct Digital Filing some models onlyScan To set up a network folder To set up a speed-dial entryScan an original to a network folder Under Address Book, click Direct Digital Filing Speed-dialSelect Select Computer To send a scan to a network folderPress Start Scan Use Webscan via embedded Web server Scan from a TWAIN-compliant or a WIA-compliant programScan an original to a memory device Press OK or Start ScanEdit a scanned original To scan from a TWAIN-compliant programTo scan from a WIA-compliant program Edit a scanned photo or graphicTo change scan settings Change scan settingsCancel a scan job Work with memory devices some models only Insert a memory cardConnect a digital camera To insert a memory cardTo print camera-selected photos using the Dpof standard Connect a storage device View photos using your computer Print photos using a proof sheetView photos Print photos from the control panelFor two-line display models To print a proof sheetFor color display models To complete a proof sheet To scan a completed proof sheetPrint panoramic photos To print a panoramic photoTo print passport photos Print passport photosTo select additional photos for printing Print video action photos To print now Save photos to your computerTo create video action prints To save photos Send a basic fax Fax some models onlySend a fax Send a fax manually from a phone To send a basic fax from the control panelPress Start FAX Black or Start FAX Color To send a fax manually from a phoneSend a fax using monitor dialing To send a fax using monitor dialing from the control panelReceive a fax Receive a fax manuallyPress Start FAX Black Press Start FAX Black againSet up backup fax reception On Error OnlyTo receive a fax manually OffReprint received faxes from memory To forward faxes using the embedded Web server Forward faxes to another numberTo clear fax logs via the embedded Web server To forward faxes from the control panelSet the junk fax mode To set the junk fax modeBlock junk fax numbers To select a number from the caller ID listView a list of blocked fax numbers Remove numbers from the junk fax listTo remove numbers from the list of junk fax numbers Set the answer mode Auto answer Change fax settingsConfigure the fax header Press Basic Fax Setup, and then press Rings to Answer Press Advance Fax Setup, and then press Distinctive RingSet the number of rings before answering Change the answer ring pattern for distinctive ringSet the redial options Set the fax error correction modeSet the dial type Select Advanced Fax Setup, and then press Fax Speed Fax over the InternetSet the fax speed To set the redial optionsUse reports Test fax setupTo test fax setup Print fax error reports Print fax confirmation reportsCancel a fax Print and view the fax logOverview of management tasks Configure and manageManage the device Monitor the device If you wantEmbedded Web server Printer status information Click Ink cartridge and printhead statusAdminister the device Wireless 802.11 . In the IP Address Configuration section, select Manual IPConfigure Direct Digital Filing settings Setting up the dial type Click the SettingsTo open the embedded Web server Use device management toolsEmbedded Web server Pages/buttons Contents Toolbox WindowsEmbedded Web server pages To open the ToolboxToolbox tabs Printer Settings panel HP Printer Utility Mac OSTo open the HP Printer Utility HP Printer Utility panels Information and Support panelNetwork Printer Setup Utility Mac OS HP Web Jetadmin softwareTo open the Network Printer Setup Utility HP Instant SupportMyPrintMileage Understand the self-test diagnostic To print the Self-Test Diagnostic Understand the network configuration Network ConfigurationChannel range definitions Configure network optionsChange basic network settings Change advanced network settings Use the Wireless Setup WizardView and print network settings Turn the wireless radio on and offSet up faxing for the device some models only Select Advanced Setup, then select Link SpeedAutomatic Full Half To View IP settings To Change IP settingsCountries/regions with a parallel-type phone system Set up faxing parallel phone systemsChoose the correct fax setup for your home or office Set up faxing for the device some models only 103 Select your fax setup case Other equipment/services sharing your fax lineRecommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systemsOther equipment/services Case a Separate fax line no voice calls receivedTo set up the device with a separate fax line Case B Set up the device with DSLTo set up the device with DSL Case D Fax with a distinctive ring service on the same line To set up the device with a distinctive ring serviceTo set up the device with a shared voice/fax line Case E Shared voice/fax lineCase F Shared voice/fax line with voice mail To set up the device with voice mail Set up the device with a computer dial-up modemTo set up the device with a computer dial-up modem Set up the device with a computer DSL/ADSL modemTo set up the device with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modemShared voice/fax with computer dial-up modem Example of a parallel splitterTelephone Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Chapter 10 Example of a parallel splitter Configure and manage Set up faxing for the device some models only 121 To set up the device with a computer DSL/ADSL modem 12 Example of a parallel splitter Serial-type fax setup Configure the device Windows Direct connectionTo connect the device before installing the software To share the device on a locally shared networkNetwork connection To install the device on a networkTo install the device software on client computers Select Network Printer or Network Printer Server Configure the device Mac OSTo install the software for network or direct connection To share the device on a locally shared network To share the device among computers running Mac OSNetwork name Ssid Understand 802.11 wireless network settingsCommunication mode Security settings Data encryptionTo set up wireless communication using the installer Windows To set up wireless communication using SecureEasySetup SES To set up the device on a wireless network Mac OSTo turn off wireless communication Guidelines for reducing interference on a wireless networkGuidelines for ensuring wireless network security To add hardware addresses to a WAPSet up the device for Bluetooth communication Other guidelinesConnect the device with Bluetooth To find out the address of the device a. Press SetupConnecting the device with Bluetooth on Windows SeriesClick View devices in range To install and print using the Microsoft stackTo install and print using the Widcomm/Broadcom stack Set Bluetooth security for the device Connect the device with Bluetooth on Mac OSTo install and print using Bluetooth Open the Printer Setup UtilityUse a passkey to authenticate Bluetooth devices To set the device to be not visible from the control panelTo uninstall from a Windows computer, method Uninstall and reinstall the softwareReset Bluetooth settings via the embedded Web server Uninstall and reinstall the software 141 Chapter Maintain and troubleshoot Supported ink cartridgesReplace the ink cartridges To replace the ink cartridgesTo check printhead health To print the print quality diagnosticMaintain the printheads To align the printheads To calibrate the linefeed To clean the printheadsTo clean the printhead contacts manually Chapter Maintain the printheads 149 To replace the printheads Maintain the printheads 151 Clean the device Store printing suppliesStore ink cartridges Store printheadsTo clean the scanner glass Clean the scanner glassClean the automatic document feeder ADF To clean the ADF Clean the device 155 To clean the ADF lid backing Troubleshooting tips and resources Clean the exteriorSolve printing problems Error message appears on control-panel displayDevice shuts down unexpectedly Device is not responding nothing printsDevice does not accept printhead Device takes a long time to print Blank or partial page printedPlacement of the text or graphics is wrong Something on the page is missing or incorrectPoor quality printouts Poor print quality and unexpected printoutsDevice prints half a page, then ejects the paper Check the print settings Meaningless characters printInk is smearing Check the type of media loaded in the deviceInk is not filling the text or graphics completely Output is faded or dull coloredColors are printing as black and white Wrong colors are printingSolve paper-feed problems Media is not picked up from a tray Media is not coming out correctlyPages are skewing Multiple pages are being picked upSolve copy problems No copy came outCopies are blank Wrong original was copiedDocuments are missing or faded Size is reducedCopy quality is poor Copy defects are apparentSolve scan problems Error messages appearPart of the document did not scan or text is missing Scanner did nothingScan takes too long Text cannot be edited Scanned image quality is poorCheck the originals Reload document and then restart jobImage quality is better when printed Scanned image is skewed crookedGraphics look different from the original Take steps to improve the scan qualityScan defects are apparent Unable to scan to network folder Direct Digital FilingSolve fax problems Filename prefix has not been set up correctlyFax test failed Disk is fullFax Hardware Test failed Solution Phone Cord Connected to Correct Port on Fax test failed Solve fax problems 177 Dial Tone Detection test failed Solution Fax Line Condition test failed Solution Display always shows Phone Off HookDevice is having problems sending and receiving faxes Solve fax problems 181 Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes SolutionSolve fax problems 183 Device cannot send faxes, but can receive faxes Solution Solve photo memory card problems Fax tones are recorded on my answering machine SolutionPhone cord that came with my device is not long enough To extend your phone cordDevice cannot read the memory card Device cannot read photos on the memory cardCheck the memory card Check the memory card slotSolve device management problems Embedded Web server cannot be openedTroubleshoot installation issues Hardware installation suggestionsSoftware installation suggestions Check the hardware connectionsSolve alignment page problems Solve software installation problemsVerify installation preliminaries Check the device to ensure the followingProblems connecting to a wired network Solve network problemsGeneral network troubleshooting Solve wireless problems Check the wireless communication settingsClear jams Add hardware addresses to a wireless access point WAPReset network configuration settings Clear a jam in the device To clear a jamChapter Clear jams in the ADF To clear a jam in the ADFChapter Tips for avoiding jams HP supplies and accessories AccessoriesOrder printing supplies online SuppliesPrintheads HP mediaSupport and warranty Obtain electronic supportObtain HP telephone support Before you callTelephone support numbers Appendix B Support and warranty Hewlett-Packard limited warranty statement To remove ink cartridges before shipment Prepare the device for shipmentRemove the ink cartridges and printheads before shipment To remove the control-panel faceplate Remove the control-panel faceplateTo remove printheads before shipment Pack the device To pack the device Device specifications Physical specificationsProduct features and capacities Feature CapacityProcessor and memory specifications System requirementsNetwork protocol specifications Embedded Web server specificationsPrint specifications Print resolutionCopy specifications Fax specificationsMode Type Speed ppm ColorScan specifications Direct Digital Filing specificationsEnvironmental specifications Electrical specificationsMemory card specifications Supported devicesUSB flash drives Lexar Media JumpDrive 256 MBShielded cables Regulatory informationFCC statement Exposure to radio frequency radiation wireless products only Appendix D Regulatory information 217 Other regulatory information EMI statement KoreaRegulatory information for wireless products Power cord statementVcci statement Japan Regulatory model number LED classificationAppendix D Regulatory information Regulatory information for wireless products 221 Appendix D Regulatory information Regulatory information for wireless products 223 Appendix D Regulatory information Regulatory information for wireless products 225 Declaration of conformity HP Officejet Pro L7700 Declaration of conformity 227 Power consumption Battery informationEnvironmental sustainability program Reduction and eliminationMaterial safety data sheets Recycling Product packagingPlastics HP products and suppliesIndex Dark images, troubleshoot copies 232 173 Link speed, setting 100 load OCR 235 Installation on Windows Cannot be edited after scan, troubleshoot Twain Page Page Hewlett-Packard Development Company, L.P