HP LE2002x 20-inch Troubleshooting, Solving Common Problems, Check Video Cable is displayed on

A Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem	Possible Cause	Solution
Screen is blank.	Power cord is disconnected.	Connect the power cord.

Power button on front panel of the monitor is turned off.

Press the front panel power button.

NOTE: If pressing the power button has no effect, press and hold the power button for 10 seconds to disable the power button lockout feature.

	Video cable is improperly	Connect the video cable properly. Refer to Setting
	connected.	Up the Monitor on page 5 for more information.
	Screen blanking is active.	Press any key on the keyboard or move the mouse
		to inactivate the screen blanking utility.
Screen image appears distorted; text	The computer’s graphics card	Set the computer’s display resolution to the same
is fuzzy or blurred; image quality is	resolution is set lower or	mode as the monitor’s recommended native
degraded.	higher than the monitor’s	screen resolution to provide the best picture
	native resolution.	quality.
Image appears blurred, indistinct, or	Brightness and contrast are	Press the OK/auto button on the front panel. If this
too dark.	too low.	does not correct the image, press the Menu button
		to open the OSD Menu, and adjust the brightness
		and contrast scales as needed.
Image is not centered	Position may need	Press the Menu button to access the OSD menu.
	adjustment.	Select Image Control/Horizontal Position or
		Vertical Position to adjust the horizontal or vertical
		position of the image.
Check Video Cable is displayed on	Monitor video cable is	Connect the appropriate video cable (DVI or VGA)
screen.	disconnected.	between the computer and monitor. Be sure that
		the computer power is off while connecting the
		video cable.

Input Signal Out of Range. Change Settings to 1366 x 768 @ 60Hz (LE1902x model), Input Signal Out of Range. Change Settings to 1600 x 900 @ 60Hz (LE2002x model),

Input Signal Out of Range. Change Settings to 1920 x 1080 @ 60 Hz (LE2202x model).

Video resolution and/or refresh rate are set higher than what the monitor supports.

Restart the computer and enter Safe Mode. Change the settings to a supported setting (see Recognizing Preset Display Resolutions

on page 31). Restart the computer so that the new settings take effect.

The monitor is off but it did not seem	The monitor's power saving	In the monitor's OSD menu, select Management >
to enter into a low-power sleep mode.	control is disabled.	Power Saver. The control should be set to On to
		allow the monitor to enter into low-power modes.

26 Appendix A Troubleshooting ENWW