To establish a SupportNet account for your site (both a site-based SupportNet-Web account and a user-based SupportNet Email account), please submit the following information: name, phone number, fax number, email address, company name, site ID. Within one business day, you will be provided with the account information for new registrations.

While all customers worldwide are invited to obtain a SupportNet-Web site login, the SupportNet-Email services are currently limited to customers who receive support from Mentor support offices in North America or Europe. If you receive support from Mentor offices outside of North America or Europe, please contact your local field office to obtain assistance for a technical-support issue.

Model Technology customers

Support questions may be submitted through the Model Technology web site at: www.model.com. Model Technology customers may also email test cases to support@model.com; please provide the following information, in this format, in the body of your email message:

•Your name: Company:

Email address (if different from message address): Telephone:

FAX (optional):

•Model Sim product (EE or PE, and VHDL, VLOG, or PLUS):

•Model Sim Version:

(Use the Help About dialog box with Windows; type vcom for UNIX workstations.)

•Host operating system version:

•PC hardware security key authorization number:

•Host ID of license server for workstations:

•Description of the problem (please include the exact wording of any error messages):

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