Troubleshooting
Problem | Remedy |
|
|
The HP HDTV Tuner is not receiving power and the | Plug the power cord into a different power outlet. |
Power LED on the front does not light up. | Make sure the power outlet works by plugging in |
| another item such as a lamp. |
|
|
There is no picture or sound. | Use your remote control to enter a channel number |
| that worked the last time you used your HDTV Tuner. |
| |
| Resolution Select setting. Check your DTV Out |
| selection. Adjust your antenna. |
There is no picture, but there is sound. | |
| Out connections, |
| cable. For Component Out connections, |
| the green, blue, and red cable connections. For PC |
| connections, |
| connection. |
There is a picture, but there is no sound. | |
|
|
The picture quality is poor. | Adjust your antenna. |
| connections. You may need to adjust the signal |
| strength. Press the Signal button on your remote |
| control to view the signal strength. |
|
|
The channel will not change with the remote control. | Replace the batteries in your remote control. |
| Check for a direct path from the remote control to the |
| HDTV Tuner. |
|
|
22Troubleshooting