HP N6350 Scanner LEDs, Scanner installation troubleshooting

See also

•“Care and maintenance” on page 31

•“Reset the scanner” on page 41

•“Check that the scanner has power” on page 40

•“Check the cables” on page 38

•“Check the USB or Ethernet connection” on page 39

Scanner LEDs

The scanner has two LEDs on the control panel that indicate scanner functions and error conditions. The LED in the shape of an exclamation point (!) is the Attention LED, and the LED in the Power button is the Power LED. The table below explains how to interpret the indicator LEDs.

		Error condition. Check the scanner LCD for
The Attention LED	The Power LED is	an error message.
quickly blinks amber.	lit with a steady green
	light.
		Fatal error condition. The scanner LCD
The Attention LED is lit	The Power LED is	indicates that you should turn off the
		scanner, then turn it on after 60 seconds.
with a steady amber	lit with a steady green
light.	light.
		The scanner is warming up or scanning an
	The Power LED	original.
	slowly blinks green.
		The scanner is in Sleep mode.
	The Power LED is
	lit with a steady, dim
	amber light.
		The scanner is on and ready to scan.
	The Power LED is
	lit with a steady green
	light.
Both LEDs are off.		There is no power to the scanner.

Scanner installation troubleshooting

This section contains solutions for installation and setup problems.

•Check the cables

•Uninstall and reinstall the software

•Problems installing third-party applications that shipped with the scanner

Scanner installation troubleshooting 37