HP N7000 Document 29

The feed roller replacement kit contains a feed roller mechanism, a separation pad, and installation instructions. To order the replacement kit, go to www.hp.com/support.

To replace the feed roller and separation pad, follow these steps:

1.Press the Power switch to the off position, and then disconnect the USB cable and power supply from the scanner.

2.Replace the feed roller and separation pad as described in the installation instructions that were included with the replacement kit.

3.Close the scanner hatch, and then reconnect the USB cable and power supply to the scanner.

4.Update the scanner maintenance history:

a. Press the Tools () button on the scanner front panel to open on the HP Scanner Tools Utility.

b. In the Feed Roller and Separation Pad Maintenance section of the Maintenance tab, click Record Replacement.

For more information, see the HP Scanner Tools Utility help.

NOTE: HP recommends that you replace the feed roller and the associated separation pad every 100,000 scans.

The HP Scanner Tools Utility can remind you when service is needed, which depends on many conditions and might be sooner than this replacement interval.

Replace the feed roller and separation pad

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Contents

Page Page Contents Troubleshooting Advanced technical features Index 1 Scanner overview What you can do with the scanner Scanner hardware Scanner lamp setting Scanner software HP Smart Document Scan Software HP Scanner Tools Utility Where to get additional information Setup and Support Guide User Guide Online help Accessibility LCD Reader Control of the scanner buttons 2 Use the document feeder Document loading tips Things to avoid How to load documents Page Page 3 Load cards Load flexible cards into the document feeder Load a card into the card slot Page 4 Scan and copy Basic scanning steps Basic copying steps Scan from the scanner buttons Scan Document To button Copy button Tools button Cancel button Scan from HP Smart Document Scan Software Scan from other software programs Scan with one button press Page 5 Set up scan profiles Set up a profile with HP Smart Document Scan Software Assign profiles to numbers with the HP Scanner Tools Utility Import and export profiles 6 Care and maintenance HP Scanner Tools Utility Maintenance tab Order maintenance and scanning supplies Clean the scanner glass Clean the paper path Clean the feed roller Page Replace the feed roller and separation pad Page 7 Troubleshooting Scanner error codes Scanner initialization or hardware problems Scanner does not start Scanner has stopped working correctly Scanner operation problems Scanner will not turn on Scanner lamp stays on Scanner does not scan right away Scanner scans only one side of a double-sidedpage Scanned image is fuzzy Scanner buttons are not working correctly Buttons do not work An unexpected program opens when a button is pressed Wrong HP Smart Document Scan Software profile is used when a button is pressed Scanner paper path problems Paper jamming, skewing, misfeeds, or multiple-pagefeeds Paper does not feed from the scanner The bottom of the scanned image is cut off The scanned images have streaks or scratches An item loaded in the scanner jams repeatedly Clear jams from the scanner paper path Contact HP Support 8 Advanced technical features Color dropout Color Dropout Misfeed (Multipick) Detection 3.On the Scan tab of the Profile Settings dialog box, click Advanced Settings Enable Index