CHAPTER 13 TROUBLESHOOTING

Windows® 95/98/Me/2000 FTP/IPP Troubleshooting

Want to use a different Port number other than 631

If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through.

To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when configuring your Windows® 2000 system.

http://ip_address/ipp

Get More Info option in Windows® 2000 not working

If you are using a URL of:

http://ip_address:631 or http://ip_address:631/ipp, the

“Get More Info” option in Windows® 2000 will not function. If you wish to use the “Get More Info” option use the following URL:

http://ip_address

This will then force Windows® 2000 to use Port 80 to communicate with the Brother Print / Fax server.

Windows® 95/98/Me clients not able to get the driver from a Windows® 2000 system.

You must be using version 4.0 or later of Internet Explorer and the “Microsoft Internet Print Services” software must be installed on your client computers.

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